GregR_2
Footballguy
Personally I wouldn't bluff like that. I'm never going to tell them to cancel my service, or cancel ST if I'd rather pay the price than not have it at all.I would tell them I don't an offer is enough and that I'm going to check back with Dish but at this point I'm leaning towards cancelling DTV. It isn't like you would cancel DTV yet even if you are switching, you would wait for the new service to be up and running first. So just get off the phone that way and then call back later.Katie took my call. I mentioned that it was unfair that new customers were getting Ticket for free and I have been customer for nine years. Plus since my wife and I are expecting new baby this year, I couldn't justify spending that much. She came back with "How about $20 per month off the Ticket price? Would that help with the finances?" I said is there anything else you could possibly do? She said no. "Ok, then please remove Ticket from my programming." A long silence..."Ok, it's been removed. Is there anything else today?"
For the first time in sevene years, I will be Ticketless.
Anybody thought about making switch to Dish? The main reason I chose Direct was because of the Ticket. No need to stay now. I know everyone on this thread, obviously, are DTV customers, but is Dish pretty compareable with regards to price and service. I will research, but any thoughts would be appreciated. THX
Also, I think you shot yourself in the foot by making your reason for calling being "I feel I'm paying too much for Sunday Ticket". Their biggest goal, I believe, is to stop people from canceling your service, not to stop you from canceling Sunday Ticket. If that had been what your call was about, then giving you ST for free becomes a way to keep you. Instead it sounds like you made the call about whether you keep ST or not which is a smaller financial impact on them, so less reason to give you a great deal.
So in short, I'd call them back that you're thinking about switching to Dish. I posted Dish's prices in post #87 so you can reference them especially if it's cheaper than what you're paying. You can mention that Sunday Ticket was one of the big differentiators for you as well, but make the tone of your call about not wanting to cancel, but feeling right now Dish is giving you a better deal to switch.
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