Anarchy99
Footballguy
I had a work related appointment set for yesterday (at least in my mind) which was set up by email. Basically it went as follows:
Q: When are you available on Tuesday?
A: Any time in the afternoon.
Q: I can do 2:00. I will put you down for 2:00. Please confirm that works for you.
A: 2:00 is fine.
Net result . . . the person didn't show up because I never reconfirmed the time.
That was instance #1.
Instance #2 is that I have a doctor's appointment this week. They reached out to me no fewer than 12 times by work phone, business phone, mail, email, and text to confirm the appointment including 5 calls in the past 2 days. How can this possibly be an effective use of time and resources on their end? Their story is they were all calling from different departments and had no way of knowing that anyone else was involved (and that I had already confirmed multiple times).
What are people / places doing for setting up meetings and confirming appointments? In my first example, was there anything unclear about us setting up a meeting time? Are people / companies so overwhelmed with missed appointments that they have taken to reconfirming a dozen times?
Q: When are you available on Tuesday?
A: Any time in the afternoon.
Q: I can do 2:00. I will put you down for 2:00. Please confirm that works for you.
A: 2:00 is fine.
Net result . . . the person didn't show up because I never reconfirmed the time.
That was instance #1.
Instance #2 is that I have a doctor's appointment this week. They reached out to me no fewer than 12 times by work phone, business phone, mail, email, and text to confirm the appointment including 5 calls in the past 2 days. How can this possibly be an effective use of time and resources on their end? Their story is they were all calling from different departments and had no way of knowing that anyone else was involved (and that I had already confirmed multiple times).
What are people / places doing for setting up meetings and confirming appointments? In my first example, was there anything unclear about us setting up a meeting time? Are people / companies so overwhelmed with missed appointments that they have taken to reconfirming a dozen times?