DJackson10
Footballguy
Backstory to the situation I have a friend who works at one of those knockoff Verizon Stores the Go Wireless which is separate from the Main Verizon stores. He works in the King of Prussia area about 35 mins with Traffic from Philly where the Biggest Mall in America KOP is and a pretty ritzy area. He has past management experience with the company but has had bad luck with running stores that don't do so well or having to just replace a guy who didn't work out and having to clean up their ####. He just got a lets see how you do for a month with this store trial run as the SD of his store was moving out of town do to some personal issues and addictions so it was best for him to leave.
The problem: My friend has one other person at his store hardly ever listened to him when he wasn't a manager. This is a problem as usually in retail the person with more experience you listen to no matter what unless a manager says other wise. Dude was never great with customers either so my friend would always be telling him he's doing wrong protocol and such. The guy also does videoograpghy and other things during the weekend. Shoots videos and stuff for very small clients making amateur videos for music and such so he cannot work weekends and even refused. My buddy just 2 days ago told me that the kid is basically fired once he is able to get a new employee at the start of next month coming in. Weekends are the busiest time and they make money off commission so he's basically telling his employer I really don't care about making $$$ or working
The Question: If you were a manager knowing the guy can't work weekends already would you have hired him? Most retail stores weekends is the busiest time of the week. If you did hire him and knew he didn't follow orders from other employees telling him he did stuff wrong how long would he have lasted for you? Let him off with a warning first suspension if it keeps up then termination?
The main problem from what I was getting here wasn't just the guy didn't listen to my friend but my buddy has a tendency to be too nice and let people walk over him and that's not good as a manager. I think he tries to be too friendly with the co workers which then negatively impacts some of his decision making and he also hates confrontation with co workers. I told him he needs to stop being so nice to the co workers if he's managing the store. They'll see that as weakness to you and will try to get other favors out of you. Now granted there's being nice and then theres being consistent and fair. My department manager is fair on how she runs things but doesn't go out of her way to be our friend all the time either. The guy in question at my buddies store I wouldn't have hired if I knew he couldn't work weekends at all and refused too begin with. Had I hired him and found out the other stuff I would've just let him go on the spot given the fact I shouldn't have to keep an employee who refuses to work the busiest days of my business week.
The problem: My friend has one other person at his store hardly ever listened to him when he wasn't a manager. This is a problem as usually in retail the person with more experience you listen to no matter what unless a manager says other wise. Dude was never great with customers either so my friend would always be telling him he's doing wrong protocol and such. The guy also does videoograpghy and other things during the weekend. Shoots videos and stuff for very small clients making amateur videos for music and such so he cannot work weekends and even refused. My buddy just 2 days ago told me that the kid is basically fired once he is able to get a new employee at the start of next month coming in. Weekends are the busiest time and they make money off commission so he's basically telling his employer I really don't care about making $$$ or working
The Question: If you were a manager knowing the guy can't work weekends already would you have hired him? Most retail stores weekends is the busiest time of the week. If you did hire him and knew he didn't follow orders from other employees telling him he did stuff wrong how long would he have lasted for you? Let him off with a warning first suspension if it keeps up then termination?
The main problem from what I was getting here wasn't just the guy didn't listen to my friend but my buddy has a tendency to be too nice and let people walk over him and that's not good as a manager. I think he tries to be too friendly with the co workers which then negatively impacts some of his decision making and he also hates confrontation with co workers. I told him he needs to stop being so nice to the co workers if he's managing the store. They'll see that as weakness to you and will try to get other favors out of you. Now granted there's being nice and then theres being consistent and fair. My department manager is fair on how she runs things but doesn't go out of her way to be our friend all the time either. The guy in question at my buddies store I wouldn't have hired if I knew he couldn't work weekends at all and refused too begin with. Had I hired him and found out the other stuff I would've just let him go on the spot given the fact I shouldn't have to keep an employee who refuses to work the busiest days of my business week.