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Best Buy can kiss my fanny good-bye (1 Viewer)

I used to go to Best Buy all the time. Now, its a last resort if i absolutely, 100% need to have an item right now. (Last time i went there was when i was building a computer and forgot to order a DVD rom drive. I got a nice 250% price bump over newegg for my stupidity).

I did buy my last TV there last year. They actually had the best deal at the time on the set that i wanted and I actually ended up getting it knocked down $200 with their 30 day price match.

Last time I actually went there, I thought i would at least only get half-way raped on an emergency HDMI cable. Saw the prices, threw up a little in my mouth and just decided to wait for monoprice to ship one to me.

My aunt got me a gift card for x-mas, so I'll probably spend it on some blu-rays or something. :shrug:

 
(USA TODAY) - Best Buy's much-publicized failure to fulfill many online orders in time for Christmas exposed ongoing problems that haven't been resolved, retail experts and customers of the electronics chain say.

Best Buy is often a target of complaints about late and unfulfilled orders and is "the only major store who routinely has these kinds of issues," says Brad Wilson, founder of BradsDeals.com. Monday, Best Buy was promoting a deal on used videos that many consumers complained on Wilson's site they couldn't find in stores or online.

DealNews.com warned on Dec. 13 that shoppers should avoid BestBuy.com because of processing and delivery delays.

The pre-Christmas cancellations outraged many consumers.

On Nov. 27, Chris Moss of Paducah, Ky., ordered a sale-priced Acer tablet on Best-Buy.com for one of his three daughters. He chose the in-store pickup option. He was notified Dec. 19 that it was not available.

"I am done with Best Buy," says Moss, formerly a loyal customer.

It was two weeks before Bridget Collins of Naperville, Ill., learned the Skull Candy iHome she ordered on Dec. 1 was out of stock. It was for one of her 15-year-old quintuplets, who wound up with a "plain iHome."

"I will never order online from Best Buy ever again," Collins says. "I was truly disappointed."

Best Buy spokeswoman Lisa Hawks says the company "caught the issue quickly, but not as quickly as we would have liked."

The pre-Christmas canceled orders were due to "a combination of software and process issues," Hawks says.

Right before its December announcement, Best Buy was touting new systems from supplier Oracle that it uses to forecast demand and plan inventory. On Dec. 21 in trade publication Retail Touchpoints, Best Buy director of demand forecasting Chris Hubbs said the technology had boosted the likelihood a customer's order would be in stock by 4%.

"People forget that operating a complex global supply chain is very, very challenging," says Greg Johnsen, chief marketing officer of supply chain technology company GT Nexus. "But that doesn't mean there aren't remedies for it."

Johnsen says new Internet-based IT infrastructures allow retailers to find inventory to meet demand in seconds.

Some say Best Buy's travails go beyond technical glitches.

The issue is "less about inventory and more about communication," Wilson says. "Many other stores routinely run out of stock or have items on back order, but their systems allow them to communicate that better."

Moss concurs: "It took Best Buy three weeks to inform me of the mistake they made, and then they didn't even have good enough customer service to do something about it."

Retail customer service expert Steven Dennis says the incidents undermine Best Buy's efforts to compete with online-only electronics retailers.

"Their reason for existence with a physical storefront is that you get something as a consumer that you can't get from Amazon," says Dennis, president of Sageberry Consulting.

Hawks says Best Buy has addressed the problems and doesn't expect them to happen again.

The company offered gift cards to those with canceled orders. Collins plans to try other stores, but if she gets her gift card, "I'm sure I will at least spend that."

USA TODAY

 
I actually went into a Best Buy over the weekend and had a very nice experience. Of course, reading all the comments here, I'm sure I paid WAY too much money for what I bought. I bought a 16 GB SDHC Card for my Blackberry for $39 and a CD Cleaner for my car for $14. :unsure: I wouldn't have been able to find either one of these products, so I told my sons to find them for me. They couldn't either, but they found a nice employee who helped me find both. I paid in cash, but THIS TIME....I kept the receipt. :bag:
Cool story, Dentist.
I don't get it. :confused:
You are not alone. :shrug:
Finish reading the thread.
I guess this was a joke for the notebookers :shrug:
 
Went online saw they had a dozen vga cables under $10, as low as 2 and change, drive there and all they carry is the $25 cable :hot:

Adapter was $12 to DVI, passed on that too.

Just can't justify paying 1000% markup

 
Went online saw they had a dozen vga cables under $10, as low as 2 and change, drive there and all they carry is the $25 cable :hot:Adapter was $12 to DVI, passed on that too. Just can't justify paying 1000% markup
Weak sauce here......You have to read the web pages closer, a lot of stores including BB have web only specials.Your fault here, not BB.
 
Went online saw they had a dozen vga cables under $10, as low as 2 and change, drive there and all they carry is the $25 cable :hot:Adapter was $12 to DVI, passed on that too. Just can't justify paying 1000% markup
Weak sauce here......You have to read the web pages closer, a lot of stores including BB have web only specials.Your fault here, not BB.
huh?http://img836.imageshack.us/img836/2156/cablea.jpgOrder in store :hot:
 
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Went online saw they had a dozen vga cables under $10, as low as 2 and change, drive there and all they carry is the $25 cable :hot:Adapter was $12 to DVI, passed on that too. Just can't justify paying 1000% markup
Weak sauce here......You have to read the web pages closer, a lot of stores including BB have web only specials.Your fault here, not BB.
huh?http://img836.imageshack.us/img836/2156/cablea.jpgOrder in store :hot:
From the sound of it, "Order In Store" does not mean the cables are actually in the store. It means you can have them order them for you.
 
Went online saw they had a dozen vga cables under $10, as low as 2 and change, drive there and all they carry is the $25 cable :hot:Adapter was $12 to DVI, passed on that too. Just can't justify paying 1000% markup
Weak sauce here......You have to read the web pages closer, a lot of stores including BB have web only specials.Your fault here, not BB.
huh?http://img836.imageshack.us/img836/2156/cablea.jpgOrder in store :hot:
From the sound of it, "Order In Store" does not mean the cables are actually in the store. It means you can have them order them for you.
:goodposting:
 
Rejoice.http://www.forbes.com/sites/larrydownes/2012/01/02/why-best-buy-is-going-out-of-business-gradually/
I rarely shop at Best Buy anymore. They had/have good prices on CDs and DVDs but who buys those anymore? Anything tech related I just get from Newegg. I guess a business model of selling people $60 audio cables can only last so long.
Radio Shack disagrees with you. ;)
But in its time Radio Shack was the bomb.
 
I'm not a big supporter of theirs, but seems you cut your picture a bit short.

My link
Nope, I didn't, my page does not show that, if you look at the two pages you will see they are not the same. :shrug:
But yours still says "order in store". While I agree it's not the optimal statement they could use, you really, truly thought that meant the product was in the store (as opposed to ordering it from the store)?
 
I'm not a big supporter of theirs, but seems you cut your picture a bit short.

My link
Nope, I didn't, my page does not show that, if you look at the two pages you will see they are not the same. :shrug:
But yours still says "order in store". While I agree it's not the optimal statement they could use, you really, truly thought that meant the product was in the store (as opposed to ordering it from the store)?
I didn't read each individual item - searched for vga cable, saw 7 pages of results, sorted by price, saw a page full of cables all under $10 - looked at a few to make sure it was what I wanted, didn't see IN STORE ONLY which I am used to seeing - drove to store. BB still sucks for charging 1000% markup on a cable that should only cost $2-3. Even the adapter, which you cannot get any simpler in function (vga -> dvi) they were charging $13 when on their own website they sell the same thing for $3.
 
I'm not a big supporter of theirs, but seems you cut your picture a bit short.

My link
Nope, I didn't, my page does not show that, if you look at the two pages you will see they are not the same. :shrug:
But yours still says "order in store". While I agree it's not the optimal statement they could use, you really, truly thought that meant the product was in the store (as opposed to ordering it from the store)?
I didn't read each individual item - searched for vga cable, saw 7 pages of results, sorted by price, saw a page full of cables all under $10 - looked at a few to make sure it was what I wanted, didn't see IN STORE ONLY which I am used to seeing - drove to store. BB still sucks for charging 1000% markup on a cable that should only cost $2-3. Even the adapter, which you cannot get any simpler in function (vga -> dvi) they were charging $13 when on their own website they sell the same thing for $3.
If only people had the option of not buying it there.
 
I'm not a big supporter of theirs, but seems you cut your picture a bit short.

My link
Nope, I didn't, my page does not show that, if you look at the two pages you will see they are not the same. :shrug:
But yours still says "order in store". While I agree it's not the optimal statement they could use, you really, truly thought that meant the product was in the store (as opposed to ordering it from the store)?
I didn't read each individual item - searched for vga cable, saw 7 pages of results, sorted by price, saw a page full of cables all under $10 - looked at a few to make sure it was what I wanted, didn't see IN STORE ONLY which I am used to seeing - drove to store. BB still sucks for charging 1000% markup on a cable that should only cost $2-3. Even the adapter, which you cannot get any simpler in function (vga -> dvi) they were charging $13 when on their own website they sell the same thing for $3.
It's called overhead.But I feel your pain. I've been using Amazon a lot more since reading this thread.

 
I'm not a big supporter of theirs, but seems you cut your picture a bit short.

My link
Nope, I didn't, my page does not show that, if you look at the two pages you will see they are not the same. :shrug:
But yours still says "order in store". While I agree it's not the optimal statement they could use, you really, truly thought that meant the product was in the store (as opposed to ordering it from the store)?
I didn't read each individual item - searched for vga cable, saw 7 pages of results, sorted by price, saw a page full of cables all under $10 - looked at a few to make sure it was what I wanted, didn't see IN STORE ONLY which I am used to seeing - drove to store. BB still sucks for charging 1000% markup on a cable that should only cost $2-3. Even the adapter, which you cannot get any simpler in function (vga -> dvi) they were charging $13 when on their own website they sell the same thing for $3.
If only people had the option of not buying it there.
Or better yet they go out of business and a smarter brick and mortar takes their place.
 
The beginning of the end a la Circuit City?

Mar 29, 2012 12:40pm

Best Buy to Close Stores, Slash Jobs

With ABC News’ Jeanette Torres:

These are the worst of times for Best Buy.

Facing losses and stiff competition from retailers like Amazon, Wal-Mart and even Apple, Best Buy announced today it plans to close 50 box stores over the next year as it tries to cut costs.

The move comes as the retailer reported a $1.7 billion loss for its fourth quarter ended March 3.

Not only is Best Buy losing market share, its large consumer electronics stores are filled with stuff that many consumers no longer want to buy. Sales of DVDs, games, CDs and software have all been challenged by the rise of online commerce.

Along with the store closures, Best Buy also plans to eliminate about 400 jobs in its corporate and support areas. The goal, the company said in a statement, is to achieve $800 million in cost reductions by its fiscal year 2015.

“In order to help make technology work for every one of our customers and transform our business as the consumer electronics industry continues to evolve, we are taking major actions to improve our operating performance,” Best Buy CEO Brian J. Dunn said in a statement.

“These changes will also help lower our overall cost structure. We intend to invest some of these cost savings into offering new and improved customer experiences and competitive prices — which will help drive revenue,” Dunn added.

As part of the company’s new strategy, Best Buy will remodel some of its big box stores with what it calls a “Connected Store” format. These stores will “focus on connections, services and multi-channel experience through a total transformation of both the store and the operating environment.”

The company also expects to go small, expanding its Buy Mobile stores by opening another 100 by next year.

http://abcnews.go.com/blogs/business/2012/03/best-buy-to-close-stores-slash-jobs/

 
Best Buy Reveals a Slimmer Apple-like Store and More Staff Cuts

Beleaguered electronics retailer Best Buy is taking a tentative step to turn its fortunes around by cribbing from Apple’s playbook. The Wall Street Journal reports that the chain is testing a prototype store near its Minnesota-based headquarters that mimics signature Apple features such as its Genius Bar. Best Buy’s “Solution Central” will be manned by members of its Geek Squad.

The move is part of the strategy to save the company an estimated $800 million over the next three years and gain back marketshare. Best Buy’s already laid off 400 employees and will close 50 underperforming outlets and convert another 60 to this new, smaller space.

The smaller footprint will allow BBY to display fewer big screen TVs and highlight a carefully edited selection of better selling items such as tablets and mobile phones.

In addition to the revamped product mix, the new format dubbed “Best Buy 2.0″ by its interim CEO Mike Mikan, has gotten a floorplan makeover. The test store has several check out stations rather than the bulky front of store lines, in addition to the slimmed-down product mix. However, the biggest change is Solution Central, a nerve center for customer service staffed with Geek Squad’s “counter intelligence agents.”

The focus on Geeks seems at odds with Best Buy’s latest news, though. Station KARE just reported that the company will be laying off 650 Geek Squad employees nationwide. That’s a fraction of the company’s approximately 20,000 technicians who offer support, installation and repair services around the clock.

Best Buy’s continued efforts at streamlining and cost-cutting mean that these workers who were responsible for repairs and in-home installations would be eliminated. Best Buy’s not totally relinquishing the service. According to a statement for KARE, Best Buy said, “We know that clients will always need us to come to their homes, and increasingly their needs are more complex. That’s why we’re evolving in-home support for a more specific customer segment.”

Amid these fits and starts, Best Buy’s search for a new CEO continues while its founder Richard Schulze (who resigned as chairman of the board in June) is said to be considering taking the company private. Meanwhile, Best Buy’s stock price continues to take a hit. It’s down .09% to $21.65 this morning.

http://www.forbes.com/sites/lydiadishman/2012/07/06/best-buy-reveals-a-slimmer-apple-like-store-and-more-staff-cuts/

 
They need to do something I loathe going to the apple, once I get to the actual tech they are nothing but friendly and pretty good with their service etc, but the whole check in process is just cumbersome and slow

 
Sounds like they won't be around for much longer. Too little, too late, Best Buy. I'm gonna laugh my ### off when they go under. :thumbup:

 
I kicked over a stand on my way out, threw some pennies on the floor and flicked off the little dude who called after me.
9 years later, still the best part of this thread.
I have taken a few FFA-isms into real life; My family knows "Glumpy" means slow, I often tell my kids not to go "MOP" on one another, and whenever pissed off at a store/restaurant, I always tell my wife to dig into the purse and throw pennies on the ground on the way out...every time she gives me this priceless look of "are you insane/idiotic/slow?".
 
Finally.

Fire all the geeks. Never been a time where I've went in there that they're not huddled at front of the store chatting it up and can't be inconvenienced to answer a question.

 
We are going to have a party in this place when they file chapter 11. Eff this company. Seems like half the FFA has Been in here at some point over the past 7 years.

Still can't belive that A geek tried to shake me down for a few hundred bucks.

 
Finally.Fire all the geeks. Never been a time where I've went in there that they're not huddled at front of the store chatting it up and can't be inconvenienced to answer a question.
Yeah Geek Squad is such a scam. I bought my mom a laptop about a year ago from BB. The sales guy suggested I pay $xx (I forgot the exact amount) for Geek Squad to "set up" the laptop. I laughed and declined. Knowing full well that the factory image is already on there and literally sets itself up when you power it on. Unbelievable. We just drove by the BB Headquarters in Bloomington yesterday. It's a pretty big building. I wonder who's going to move in there after BB moves out?
 
I get the hate for BB, I've had my bad experience there where I bought a broken tv (think front panel smashed to bits) went to bring it back and they tried to tell me I was the one who broke it. They replaced it only after making me feel like a criminal.

That aside, BB serves a purpose. I want a tv, I want a camera, I go to BB and physically can touch and view the item and then I go home and buy it on-line from somewhere else. I guess I am picky, but I tend to not want to buy a tv until I have actually seen it and what the picture looks like--you can't get that experience from an on-line source.

BB goes and all we are going to have left is Sears and Walmart as far as big tv sellers.

 
I get the hate for BB, I've had my bad experience there where I bought a broken tv (think front panel smashed to bits) went to bring it back and they tried to tell me I was the one who broke it. They replaced it only after making me feel like a criminal.That aside, BB serves a purpose. I want a tv, I want a camera, I go to BB and physically can touch and view the item and then I go home and buy it on-line from somewhere else. I guess I am picky, but I tend to not want to buy a tv until I have actually seen it and what the picture looks like--you can't get that experience from an on-line source.BB goes and all we are going to have left is Sears and Walmart as far as big tv sellers.
Depends where you live - nyc you have PC Richards, J&R Music World, plus a slew of other options.
 
The only thing I have gone to Best Buy for in the past ~5 years is to window shop. I like looking at their DVD/Blu-Rays since they have a good selection. I like seeing what movies are out but that is about it.

Oops, I have purchased two Blu-Rays from them because they were on sale for like $12 each the first week they were out. I am ashamed now.

 
I get the hate for BB, I've had my bad experience there where I bought a broken tv (think front panel smashed to bits) went to bring it back and they tried to tell me I was the one who broke it. They replaced it only after making me feel like a criminal.That aside, BB serves a purpose. I want a tv, I want a camera, I go to BB and physically can touch and view the item and then I go home and buy it on-line from somewhere else. I guess I am picky, but I tend to not want to buy a tv until I have actually seen it and what the picture looks like--you can't get that experience from an on-line source.BB goes and all we are going to have left is Sears and Walmart as far as big tv sellers.
Depends where you live - nyc you have PC Richards, J&R Music World, plus a slew of other options.
Most of us don't live in NYC
 
I get the hate for BB, I've had my bad experience there where I bought a broken tv (think front panel smashed to bits) went to bring it back and they tried to tell me I was the one who broke it. They replaced it only after making me feel like a criminal.That aside, BB serves a purpose. I want a tv, I want a camera, I go to BB and physically can touch and view the item and then I go home and buy it on-line from somewhere else. I guess I am picky, but I tend to not want to buy a tv until I have actually seen it and what the picture looks like--you can't get that experience from an on-line source.BB goes and all we are going to have left is Sears and Walmart as far as big tv sellers.
and this isnthe reason they cant sustain. you can go in there and physically see every tv until youre blue in the face but then go home and buy at tv off amazon cuz its cheaper
 
I get the hate for BB, I've had my bad experience there where I bought a broken tv (think front panel smashed to bits) went to bring it back and they tried to tell me I was the one who broke it. They replaced it only after making me feel like a criminal.That aside, BB serves a purpose. I want a tv, I want a camera, I go to BB and physically can touch and view the item and then I go home and buy it on-line from somewhere else. I guess I am picky, but I tend to not want to buy a tv until I have actually seen it and what the picture looks like--you can't get that experience from an on-line source.BB goes and all we are going to have left is Sears and Walmart as far as big tv sellers.
I don't know how you can possibly decide on audio or video equipment at BB since it's calibrated to look ridiculous in the store. They crank the brightness and tinting to insane levels just to create "pop" and look shiny.With so many sources for both professional and consumer reviews, I don't really have a problem figuring out what I want without ever seeing/hearing it in person. Now, maybe someone more discerning than myself would prefer to hear/see it themselves, but most of those types aren't going to find what they're looking for at BB anyway.I always thought they lost their focus of ehay they're good at. Selling refrigerators and washers/dryers and musical instruments just seemed weird.
 
I get the hate for BB, I've had my bad experience there where I bought a broken tv (think front panel smashed to bits) went to bring it back and they tried to tell me I was the one who broke it. They replaced it only after making me feel like a criminal.That aside, BB serves a purpose. I want a tv, I want a camera, I go to BB and physically can touch and view the item and then I go home and buy it on-line from somewhere else. I guess I am picky, but I tend to not want to buy a tv until I have actually seen it and what the picture looks like--you can't get that experience from an on-line source.BB goes and all we are going to have left is Sears and Walmart as far as big tv sellers.
I don't know how you can possibly decide on audio or video equipment at BB since it's calibrated to look ridiculous in the store. They crank the brightness and tinting to insane levels just to create "pop" and look shiny.With so many sources for both professional and consumer reviews, I don't really have a problem figuring out what I want without ever seeing/hearing it in person. Now, maybe someone more discerning than myself would prefer to hear/see it themselves, but most of those types aren't going to find what they're looking for at BB anyway.I always thought they lost their focus of ehay they're good at. Selling refrigerators and washers/dryers and musical instruments just seemed weird.
Agreed, I'm like the exact opposite of courtjester here. I'll usually pick out what I want to buy online based on reviews, but I'm not a big fan of buying big ticket electronics over the internet. It just seems like it's going to be a lot more of a pain if there are problems. All that being the case, Best Buy still sucks for me because there's local shops like ABT Electronics that will match internet pricing. I end up having to pay Cook County's criminal sales tax rates, but I can live with that to get my stuff quicker, with completely awesome customer service if I run into issues, and support a local business. I've even given Best Buy the chance because they're closer, and told them I've already gotten X price arranged at ABT and they were like "I can't help you over the phone, but if you want to come into the store we can discuss it". No thanks. Probably wasn't even worth dealing with their customer service to save a couple dollars and miles on the car anyways.
 
I've never had a bad experience at Best Buy :shrug: Unless you count the time I went in to buy a laptop and they didn't have the one I liked in stock.

 
I bought an open box TV there last month. It was still in the Styrofoam. Got home and discovered it was missing a power cord and a screw, but they made it right the next day. Works fine. Was cheaper than it would have been online.

 
I think you'll soon be kissing Best Buy good bye.

Best Buy's 2Q profit drops 90 percent, misses analyst estimates amid turmoil

NEW YORK - Best Buy Co. is reporting a 90 percent drop in net income during the second quarter, dragged down by restructuring charges and weak sales. The company also withdrew its earnings guidance for the year.

The poor report was announced a day after Best Buy name Hubert Joly, former CEO of the Carlson travel company as its new CEO and president. The chain is also waging a public fight with its former chairman and co-founder Richard Schulze, who wants to take the company private.

The company also said it is halting stock buybacks for fiscal 2013 during the CEO transition. Shares of Best Buy fell almost 10 percent, or $1.76 to $16.40 on the news, following a 10 percent decline the day before on disappointment over Best Buy's CEO choice.

The nation's largest consumer electronics chain said Tuesday that it earned $12 million, or 4 cents per share, in the quarter ended Aug. 4. That compares with $128 million, or 34 cents per share.

Revenue declined nearly 3 percent to $10.55 billion.

Adjusted earnings were 20 cents per share. Analysts had expected 31 cents per share on revenue of $10.65 billion.

Revenue at stores open at least 14 months fell 3.2 percent for the entire business, including a 1.6 percent drop in its domestic business and an 8.2 percent decline in its international division. The measure is a key indicator of a retailer's health. Analysts had expected a 2.6 percent decline for the total business.

Best Buy said that U.S. sales growth in tablets, mobile phones, appliances and e-readers helped offset declines in gaming, digital imaging, televisions and notebook computers. The company said the international business was dragged down by lower revenue in China, Canada and increased competition in Europe.

Best Buy is hoping that Joly can turn around the company and bring stability that has been badly lacking. Joly, who is French and is expected to take over as CEO in early September when his visa is secured, succeeds Mike Mikan, a board member who has served as interim CEO since former CEO Brian Dunn resigned. Dunn left in April amid a company investigation into an "improper relationship" with a 29-year-old female employee.

Schulze resigned as chairman a month later after the probe found that he knew about the relationship and failed to alert the board or human resources.

Best Buy has struggled with weak sales since the middle of the recession as its big-box stores have become outdated. It's also contending with changing buyer habits. The stores, which shoppers once flocked to for low-priced music, movies and electronics, are becoming unprofitable as customers increasingly use them to browse for electronics, but then buy them cheaper elsewhere.

Best Buy has seen annual declines in revenue at stores open at least a year for two of the last three years. It posted a 1.8 percent drop in the latest fiscal year that ended March 3, a modest 0.6 percent gain in fiscal 2011 and a 1.3 percent decline in fiscal 2010.

Before the scandal with Dunn, the company begun to address its problems. In March, it announced a major restructuring that includes closing 50 stores, cutting 400 corporate jobs and trimming $800 million in costs.

Since then, interim CEO Mikan has been making strong statements about how he plans to restructure the company, focusing on services and revamping stores. In early July, Best Buy said it would lay off 600 staffers in its Geek Squad technical support division and 1,800 other store workers. The company also has been shrinking store size and focusing on its more-profitable products such as mobile phones.

But analysts — and investors — have been impatient. Analysts say some of these changes are too late. They also say that Best Buy needs to close more of its big-box stores, which no longer are necessary since people have shifted from buying big computers and TVs to snapping up smaller items like tablets and mobile phones.

Wall Street has been equally unforgiving of Best Buy's timing. Best Buy shares have lost nearly 70 percent of their value since their pre-recession peak of $56.66 in May 2006.

One of the most vocal critics of the company in recent months has been the company's co-founder. Earlier this month, Schulze, who has a 20 percent stake in the company, made a takeover offer for the chain, offering $24 to $26 per share. Best Buy had said it was considering the offer, which values the company at $8.84 billion.

Schulze said Thursday that he was committed to his offer for the electronics retailer and has heard from a number of private equity firms prepared to make "significant commitments." But Best Buy and Schulze went back and forth in public announcements over the weekend.

In a statement issued by Best Buy Sunday, it laid out certain terms for acquisition talks to proceed. Schulze rejected the terms, citing a company requirement that he forgo taking any offer directly to shareholder for 18 months as unacceptable.
 
Went into a best buy the other day. Absolutely brutal. The layout is terrible and I couldn't find anything. Say what you want about their customer service but at least you used to be able to find things in there. If I needed a dvd I could get in and out in 2 minutes. Not anymore.

I won't be sad when it's gone

 
Went into a best buy the other day. Absolutely brutal. The layout is terrible and I couldn't find anything. Say what you want about their customer service but at least you used to be able to find things in there. If I needed a dvd I could get in and out in 2 minutes. Not anymore. I won't be sad when it's gone
Everytime I go in there, the employees seem to outnumber the customers. They used to be really good. For example, they used to have a fairly deep music / movies / games selection. Now they don't - you can find 1000 copies of The Hunger Games, but very little of anything that isn't a mainstream hit. I realize movies are a dying business, but you could probably combat that for a time by actually having a deeper selection.As someone who used to run / buy for retail stores, I really think this "never have non-turning stock" attitude that has cropped up actually hurts retail. The whole point of this type of retail today is "buy it right now". But that's hard to do when you have no freaken' stock. Empty peghooks and bare shelf space (which Best Buy has in droves) does not help.
 
I kicked over a stand on my way out, threw some pennies on the floor and flicked off the little dude who called after me.
9 years later, still the best part of this thread.
I have taken a few FFA-isms into real life; My family knows "Glumpy" means slow, I often tell my kids not to go "MOP" on one another, and whenever pissed off at a store/restaurant, I always tell my wife to dig into the purse and throw pennies on the ground on the way out...every time she gives me this priceless look of "are you insane/idiotic/slow?".
:lmao: You can thank SLBD for that.
 

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