Yesterday I shared that my initial attempt to get the Sunday Ticket for free didn't work. I was only offered $8 off each payment, and was told that I didn't qualify for any promos. I had just finished my 1st year with DirectTV on a two year deal, so I go the Ticket for free.
Later in the day, I looked in to seeing if I could just get the RedZone since it is offered that way by comcast/xfinity during the season for like $5 a month.
I decided to start a chat session on DirectTV's site. I don't know if it helped that I logged in under my wife's email account, but after the representative checked on the RedZone in a few minutes she gave me the Ticket for free this year. I did not have to accept any other deals, and she said that she was going to look to make sure that I am not automatically renewed next year. They sent me an email of our 'chat session' so it is in writing of the agreement.
So, I was thrilled how this worked out...and for anyone who has been unsuccessful maybe try chatting with an online representative.
Thank you so much for this advice.
I HATE talking on the phone and especially waiting on hold.
I was able to get the genie upgrade, Fox Soccer plus for 2 months, 10 bucks off my bill, and FREE SUNDAY TICKET.
The Free Sunday Ticket did not come easy. She didn't offer it for awhile. I then told her that I just wanted the redzone channel, and she said that isn't an option.
Then I told her to take Sunday Ticket off my bill (it had automatically charged me).
Finally, I told her to just forget everything, that I was going to go shop with charter, as they have a redzone channel I can watch. She then said "wait a second" and provided the free Sunday Ticket.
Moral of the story, the free Sunday ticket option is there. You just have to be persistent. Much easier to do over chat than on the phone, unless you are just naturally great at talking with people and getting what you want.