Mad Cow
Welshers and Dawdlers Beware!
So in October, my wife visited a flower/gift shop looking at Halloween decorations. She loves the villages, etc. Has a massive one, lots of fun for the kids, whatever. She loves it and it makes her happy. As a sidenote, the store is in the same complex as my old office that I rented for 12 years and the owner was my landlord. I will give a spoiler and tell you he was always a gigantic ****.
So she buys a few things for $92 and change. She said they had trouble running the card at the time of transaction and even took it in the back of the store.
Fast forward to last week I am finally reviewing the electronic statements, and they charged us 6 additional payments of almost $105 each, totaling just short of $630. I contact the owner and he says he will talk to his merchant account and see what can be done. Says he will call me back Monday. Well, today I call him back and he says, sorry, he doesn't have it so I have to work with my bank. Whatever. I knew you were a #### and figured this was the response. FWIW my bank statement shows that all payments went into his merchant account.
I call my bank, with whom I have numerous accounts and a very large SBA loan to fund the new office building I had built 3 years ago. The transfer me to some girl that looks into it and says sorry, it is past 60 days. There is nothing we can do. I was stunned. She will not budge. I call the local branch again and leave a message for the loan agent that handled my SBA loan and ask for help here. I am still waiting to hear back from him. I am well known at the branch and they have pocketed a LOT of interest money from me over the years from my initial start up as well as this SBA, let alone my business and personal accounts.
So, assuming the bank decides to do nothing, what recourse do I have? Where do you go from here? I have a feeling the store owner didn't even really try, based on the years of experience I had dealing with his dishonesty before. Can I absorb the $630? Sure, but is pisses me off and I would like to take it to another level.
So she buys a few things for $92 and change. She said they had trouble running the card at the time of transaction and even took it in the back of the store.
Fast forward to last week I am finally reviewing the electronic statements, and they charged us 6 additional payments of almost $105 each, totaling just short of $630. I contact the owner and he says he will talk to his merchant account and see what can be done. Says he will call me back Monday. Well, today I call him back and he says, sorry, he doesn't have it so I have to work with my bank. Whatever. I knew you were a #### and figured this was the response. FWIW my bank statement shows that all payments went into his merchant account.
I call my bank, with whom I have numerous accounts and a very large SBA loan to fund the new office building I had built 3 years ago. The transfer me to some girl that looks into it and says sorry, it is past 60 days. There is nothing we can do. I was stunned. She will not budge. I call the local branch again and leave a message for the loan agent that handled my SBA loan and ask for help here. I am still waiting to hear back from him. I am well known at the branch and they have pocketed a LOT of interest money from me over the years from my initial start up as well as this SBA, let alone my business and personal accounts.
So, assuming the bank decides to do nothing, what recourse do I have? Where do you go from here? I have a feeling the store owner didn't even really try, based on the years of experience I had dealing with his dishonesty before. Can I absorb the $630? Sure, but is pisses me off and I would like to take it to another level.
