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Hot Tub Repair Saga (1 Viewer)

chet

Footballguy
Our hot tub stopped heating the water over 99 degrees.  I arranged a service call with the store that sold it to us.  Tech came out on Monday and replaced a pressure switch.  On Tuesday, we had the same issue so I responded to their support email saying that we had the same issue.  I didn't hear back from anyone so our maintenance guy called the owner and arranged another service call.  The guy came out on Friday and said that the motherboard was bad and needed to be replaced--$850.  I told him to go ahead.  Yesterday, I checked and again, the tub isn't heatng beyond 99 degrees.  Of course, it was Christmas Eve and no one was in the office, so I responded to their auto support email and sent a somewhat nasty email:

After two service calls and two "repairs" that I am not sure were even necessary, we still have a hot tub that's not functioning properly.  This is completely unacceptable and makes me question why we are using your company.  I realize it's Christmas Eve but we have been talking to you about this issue for about a week.  I want this resolved ASAP and I want an explanation as to why your repair techs haven't been able to fix this problem.  

 
I find it highly unlikely that this hot tub had three things go wrong at the same time.  Therefore, I find it unlikely that the first two repairs were necessary.  I am sure that your corporate parent company would be interested to hear about this ordeal and I will be sure to inform them if you don't resolve this to my satisfaction.
 
My cell is xxxxxxxxx and I would like to talk to someone ASAP.
 
I expect to hear back from them tomorrow.
 
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Please let us know how things go tomorrow as I'm sure many of us will lose sleep over this   Tear jerking and tragic that your hot tub won't heat past 99 degrees on xmas.  I'm sure there are people in Aleppo praying for your situation to improve. I know it must be hard--but please do your best to try to have a merry xmas. 

 
Our hot tub stopped heating the water over 99 degrees.  I arranged a service call with the store that sold it to us.  Tech came out on Monday and replaced a pressure switch.  On Tuesday, we had the same issue so I responded to their support email saying that we had the same issue.  I didn't hear back from anyone so our maintenance guy called the owner and arranged another service call.  The guy came out on Friday and said that the motherboard was bad and needed to be replaced--$850.  I told him to go ahead.  Yesterday, I checked and again, the tub isn't heatng beyond 99 degrees.  Of course, it was Christmas Eve and no one was in the office, so I responded to their auto support email and sent a somewhat nasty email:

 
I expect to hear back from them tomorrow.
You forgot to tell them "Merry Christmas ".

 
Anyone else here have a "maintenance" guy?

Just for clarification, the "maintenance" "guy has to be somebody other than yourself.

 
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Give me a 12 pack of PBR and I can get it to a nice comfortable 104° for you.  

 
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There once was a guy named Chet

Who's richer than anyone you've met

When his hot tub got cool

The repairman took him for a fool

And said "It's Christmas, just be happy it's wet!"

 
That email guarantees the service tech to piss AND jack off in the hot tub.

Chet's got 99 problems and the tech is one.

 
Hopefully the email reply from the tech will be riddled with spelling errors. That'll insure that Chet will not have him come out to solve the hot tub issues.  

 
If you want 104 and it goes to 99 set the cal to 95 and see if it pushes. If it doesn't then well go from that. There just aren't that many things that can go bad. 

 
Just get your wife's hair dryer, and hold it above the surface of the water for 30-45 minutes.  You can do this while your sitting in it.  The entire tub won't get hot immediately, but water right around you will feel great.  Just be very careful not to drop the hair dryer.

 
Most businesses observe Christmas today, so you may not be getting a call until tomorrow.

Thinking of you in your difficult time.

 
I don't get it. Have your manservant fire up the one at your beach house or house in the Alps and fly out. You could be 104 degrees in a handful of hours.

 
You know, I thought about this all night, and I really feel for your situation, Chet. The level of incompetence and shoddy service you received is bad enough, but to compound that with missing out on your family Holiday hot tubbing experience is the worst.

I know it's technically not Christmas Day any more, but a lot of people view today as a holiday still. I think you could jury-rig a set up that would allow you to still create those valuable Christmas hot tub memories that will last a lifetime. If it's a standard size hot tub, an array of 10-12 (you'll have to calculate the maximum dollar efficiency over time yourself, the difference is only about $7.23/15 minute increment between 10 and 12, but time is money, right?) sous vide immersion circulators should raise the temp from 99 degrees to a comfortable 102 degrees within 5.38 hours.

of, course I assumed a median Southern CA December/January weather pattern of 68/47, with humidity <75%. And I completely ignored the thermodynamic properties of chlorinated water, and calculated for distilled water in controlled conditions with a still surface, so some fine tuning will need to be done for evaporative surface heat loss, depending on the size of surface wave oscillations created by the air jets. Also, get the circulators with the longest necks possible to reach down deeper into the water, the difference in heating time/therms required is not linear and you can maximize heating efficiency from 0.08 therms/min/cf water to 0.35 t/m/v by going just 6" deeper than a standard home model.

Hope you're able to salvage Christmas. GL, GB.

 
Just get your wife's hair dryer, and hold it above the surface of the water for 30-45 minutes.  You can do this while your sitting in it.  The entire tub won't get hot immediately, but water right around you will feel great.  Just be very careful not to drop the hair dryer.
Or Conair will be getting a nasty email next.

 
We are all waiting with bated breath for an update to your precarious situation.

Never forget

 
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