Mad Cow
Welshers and Dawdlers Beware!
I do not think anyone can deny the amazing benefits that this online world has given us. Information at the punch of a button is just incredible. One of the offshoots of this and online reputation, however, is it has essentially taught people that they can be grade A #######s to businesses and then get their way by bullying owners by threatening to crush them with negative online reviews. It does not happen a ton, but enough to make me shake my head.
Most recently had a mother of a girl we saw last July. She never paid her copy. I am one to not send anyone to collections promptly and avoid it at all costs. We send statements for months. We call her and explain, nothing. So she got sent to collections in January. 6 months for $10. So dumb. So then we get a check in the mail for her $10 and she pretends like she sent it in November and it was lost in the mail. Yeah. Postmarked February 26, 2018. Sure, she dated the check in November, but this envelope is pristine and clearly was barely sent. Also sent in a Christmas card envelope. We let her know it has been sent to collections and we cannot pull it from there without paying their fees and basically losing money on the whole thing. She cannot believe we would have done that since she clearly sent it back in October and then says fine, I know who to contact in the collections company (she was not dumb about this), but I am going to do all I can to tell people to not use your office.
I mean really, it is 100% your fault, and now because you did not get your way, you are going to threaten the business that was more than patient with your account? It just drives me crazyt. I get 1 or 2 of those a year, enough to anger me. It is always a millennial aged person, usually a female, and they bristle with SJW #####iness. Just a terrible offshoot of this online world we have. Too bad really, because I know many small businesses are hit by this.
Anyone else get this from time to time?
Most recently had a mother of a girl we saw last July. She never paid her copy. I am one to not send anyone to collections promptly and avoid it at all costs. We send statements for months. We call her and explain, nothing. So she got sent to collections in January. 6 months for $10. So dumb. So then we get a check in the mail for her $10 and she pretends like she sent it in November and it was lost in the mail. Yeah. Postmarked February 26, 2018. Sure, she dated the check in November, but this envelope is pristine and clearly was barely sent. Also sent in a Christmas card envelope. We let her know it has been sent to collections and we cannot pull it from there without paying their fees and basically losing money on the whole thing. She cannot believe we would have done that since she clearly sent it back in October and then says fine, I know who to contact in the collections company (she was not dumb about this), but I am going to do all I can to tell people to not use your office.
I mean really, it is 100% your fault, and now because you did not get your way, you are going to threaten the business that was more than patient with your account? It just drives me crazyt. I get 1 or 2 of those a year, enough to anger me. It is always a millennial aged person, usually a female, and they bristle with SJW #####iness. Just a terrible offshoot of this online world we have. Too bad really, because I know many small businesses are hit by this.
Anyone else get this from time to time?