Good luck MOP - did you quit your day job or doing this on top of it? Sorry if you said in OP and I missed it.
update?
One thing happened, we sell more beer on the two days I run the place Fri/Sat vs Sun thru Thursday combined...
Second, over the past year I've met mostly everyone I wanted to meet around here, I've sure been able to network for other things I do.
We had Rob Manfred (MLB) in the store one day and numerous pro golfers from the tour. Jupiter/North Palm Beach
-My main gig is helping my alma mater, the Univ of Miami raise money, Sylvester Cancer - Research Center...I'm no Saint but I am good at persuading those with money to give
I wanted to originally buy this place, owner was not ready to sell outright, I did a pivot to opening a 2nd location but have learned that there isn't a lot of money in beer, especially retail.
28% mark up on the beer across the board, for us to even get a decent price on something like Corona/Modelo/Mich Ultra, the big sellers in the drive thru, 25-50 cases minimum order
That's a lot for us to sell and that kind of order will last us close to a month and we are able to price within range of say a "Publix"
But the bread n butter is the craft beer we keep up front in all the pretty glass doors all the way down the wall and wrapping around.
I visit Woven Water, Angry Chair, Magnanimous(my fav) and I talk to the brewers, they are super nice when i show up and ask for a quick tour with pics of our store and their beer in it.
I try to keep 5 full glass doors of just Florida beer from around the State, by law we can't order nothing direct...BUT
MoP can request they push things thru a distributor earmarked for our store
-Try very hard to not just load the cases up with overpriced or high priced Hazy IPAs from all over the country, we get a lot of them but we have been trying to bring in as many beers on the less expensive side for folks to try. Example...Von Trapp from Vermont, their Helles Lager has been popular, Pilsner also a hit around here. $13.99- 6 pack and Publix doesn't carry them so we have the market cornered down here
We make a whopping $4 or not even on that 6-pack every time we sell some of it. Kegs is where we make money, move a keg for $150...move a slew of them on a Fri/Sat weekend
I've been able to get a lot of referrals to boat captains and the like, make sure they have the best crafts in "slims" ( 1/6 barrel)
We gotta sell a lot of 4-packs/6-packs to make the same amount in a single keg
My partner is about to sell his condo that he bought way back when Moby **** was a minnow for under $100k, he's going to be more liquid than when i entered the picture
-I am a major supporter of the recreational come this November on the ballot, we already have medicinal and long overdue for this to pass. My plan is to open a coffee shop/smoke house with my partner since he loves coffee and doesn't even drink the beer...go figure. I have increased sales by being super transparent with the customers and steering them towards the good stuff.
We don't spend ANY $$$ on advertising so I have but one rule in the store with staff...make the customers happy and their experience as unique as possible. I will open beers and sample them out on Fri/Sat when several might be in store and everyone can have a sip of something we hope will catch on with customers...and I touch them all on Fri/Sat, as many as I can get to talk and ask questions. On Fri/Sat, I stream DJ sets off Youtube and Soundcloud, "dance music" and the patrons seem to like it when they are shopping in the store. (My 24 year old sidekick on weekends actually is a dance music fan, loves all my club stories from the 90s and i'm pretty sure all the women that now shop there come in to visit him and not me) I will even announce to customers that it's the weekend, I am from the "3-0-5" and we play dance tunes when I'm around.
I try to create an identity when we are there working and engaging the customers because they usually have no idea what most of these beers really taste like so we have to help them.
They leave with a beer that isn't in their wheelhouse, they likely won't come back for a while. That's not good. It's important to ask good questions and listen to their responses.
We make a little more on wine bottles but we're a drop in the bucket vs most places like Total Wine so I just bring in boutique stuff that typically sold to restaurants like Orin Swift
Questions, feel free
Cheers!