What is up with FBGs Projections? (1 Viewer)

[Ministry of Pain]

MOP1) I don't want a refurd, nor did I ask for one.2) I pay for the VBD and it is well worth it.3) The cheatsheets/projections and all the other in season stuff does nothing for me, so i don't care about it.4) I just found it funny about bumping other threads and not this one. That's all. Like i said multiple times it wasn't a big deal just funny. A couple have responded to me and missed my point and turned it into something else. 5) Emails to Joe and david are pointless like a bunch of other people have said.6) If you think this is a crybaby thread, don't waste your time reading it or bother posting in it.Whether or not you agree with me MOP, I really don't care. Promises by a service that aren't meant is bad business. They know that, but it happens every single year. Some people really need projections and cheatsheets for there league. They pay for this service specifically for that. I don't need them, so I don't care when they come out. That isn't going to stop me from coming here. Like I said earlier, the shark pool gives me more info than I can get from the projections. I've read your Rbs matchups and it is very good. People in there are going to be fiesty and disagree. That's what a message board is for. Discussion. Some people feel that this is the only way to get there message across. IMO, they are right. So don't click on the thread and tell everyone how they are crybabies and you wish they weren't around. Stick to your Rb matchups.

I understand your post, I do understand your feelings, its wrong to not think people have a right to get what they feel they paid for. I shouldn't have called anyone a crybaby, but I let the emotions take over sometimes too. And I know you're not telling me to stay in the RB thread and not come out, I just wish people would not do this in here. Maybe they felt they didn't have a choice. maybe Joe and David need one of their staff to be a full time help desk with their email and such...I have had issues not realted to weekly content and Joe has gotten the necessary person to fix things every time. I guess I just like the soul of this place, wish more businesses and owners were like some of the folks in here. I should have kept quiet I guess but maybe this will all be for the better. I know the staff will have a year end thread where they ask for help in making the site better and I hope those that felt they needed to voice their concerns in here do the same in that thread which is dedicated to improvement. Peace YM

 

[kaa]

From the week 12 content page, posted on Monday:

Monday, November 23rd

Note: My computer's hard drive crashed in my move this weekend. Simple tasks like the stats are now tough tasks as I rebuild a lot of the programs. Stats will appear in full on Tuesday. Sorry for the delay in getting content out. I should be close to 100% recovered late tonight. David

It seems to me that mr. Dodds pre-apologized for delays this week...Wassup, none of all you folks complaining never had a hard drive crash before? i'm sure that it was high up on FBG's list to be late with projections this week. they planned it and everything, right? (sarcasm)

chill out, the content here is outstanding. some delays during a 17 week season are to be expected in a real-time biz like this, imo.

Honestly there isn't enough information given there to assess the extent of the damage of the hard drive crash. It could be that he never did any backups and has to recompile a ton of data. Or perhaps he does backups every day but it crashed right at the end of the day just before he made a backup, costing him a day's work.

 

[Sarnoff]

PANIC!!!

Look, I know you think projections are worthless, fine, but what I don't get is why you think it's OK for them to be both worthless and late.

Their value has little to do with the fact that regardless of what day they come out everyone has the same information at the same time. The timing of their release provides no competitive advantage or disadvantage.

Isn't the selling point of an FBG subscription that it will provide you an advantage over your non-FBG league members?Edit: and beyond that, isn't it right for any customer to complain about a service not being delivered as promised after the customer has made payment? If you were to purchase something, anything, after being told it would be made available to you on a certain date, don't you have the right to complain if it's late? No matter what it is you bought or why? Once payment is made, there is an expectation of delivery, and if expectations aren't met, can't the customer voice frustration?

 

[kaa]

Perhaps the subscription service doesn't make it clear enough what the protocol is to voice issues with the service. I'm seeing a lot of confusion here. Some people say to post it here. Others say email first. Others point out there's a thread in the Shark Pool every offseason.

 

[Chaka]

PANIC!!!

Look, I know you think projections are worthless, fine, but what I don't get is why you think it's OK for them to be both worthless and late.

Their value has little to do with the fact that regardless of what day they come out everyone has the same information at the same time. The timing of their release provides no competitive advantage or disadvantage.

Isn't the selling point of an FBG subscription that it will provide you an advantage over your non-FBG league members?Edit: and beyond that, isn't it right for any customer to complain about a service not being delivered as promised after the customer has made payment? If you were to purchase something, anything, after being told it would be made available to you on a certain date, don't you have the right to complain if it's late? No matter what it is you bought or why? Once payment is made, there is an expectation of delivery, and if expectations aren't met, can't the customer voice frustration?

People have been complaining about this specific situation for years but they keep paying. Why do you think that is? And if they keep paying where is the pressure on FBGs to change?

 

[Sarnoff]

PANIC!!!

Look, I know you think projections are worthless, fine, but what I don't get is why you think it's OK for them to be both worthless and late.

Their value has little to do with the fact that regardless of what day they come out everyone has the same information at the same time. The timing of their release provides no competitive advantage or disadvantage.

Isn't the selling point of an FBG subscription that it will provide you an advantage over your non-FBG league members?Edit: and beyond that, isn't it right for any customer to complain about a service not being delivered as promised after the customer has made payment? If you were to purchase something, anything, after being told it would be made available to you on a certain date, don't you have the right to complain if it's late? No matter what it is you bought or why? Once payment is made, there is an expectation of delivery, and if expectations aren't met, can't the customer voice frustration?

People have been complaining about this specific situation for years but they keep paying. Why do you think that is? And if they keep paying where is the pressure on FBGs to change?

I'm not saying complaining isn't futile, I'm just saying I don't get why it's wrong voice dissatisfaction.

 

[thatguythere]

PANIC!!!

Look, I know you think projections are worthless, fine, but what I don't get is why you think it's OK for them to be both worthless and late.

Their value has little to do with the fact that regardless of what day they come out everyone has the same information at the same time. The timing of their release provides no competitive advantage or disadvantage.

Isn't the selling point of an FBG subscription that it will provide you an advantage over your non-FBG league members?Edit: and beyond that, isn't it right for any customer to complain about a service not being delivered as promised after the customer has made payment? If you were to purchase something, anything, after being told it would be made available to you on a certain date, don't you have the right to complain if it's late? No matter what it is you bought or why? Once payment is made, there is an expectation of delivery, and if expectations aren't met, can't the customer voice frustration?

People have been complaining about this specific situation for years but they keep paying. Why do you think that is? And if they keep paying where is the pressure on FBGs to change?

This is what we have been saying about the Detroit Lions for years. Nothing will change until people quit paying for the product. I don't think FBG is putting out a bad product like the Lions, the timing is more of an issue for me. I did take the advice of one of the posters here though and this week I just expected the projections to be out on Wednesday night. I tried not to look for them until then, when I finally looked they were done and so were Blooms 2nd opinion. I felt good.

 

[Ray]

Even more reason to go email first. You're potentially hurting their business when you haven't given them a chance to respond through normal channels. I just think that you should at least send a couple of emails before broadcasting your issue. If you're not getting a response thru normal channels, by all means, this is the way to get their attention.

Sounds to me like plenty of people have been complaining in both private and public forums. It's week 14 for goodness sake. Thursday game! Playoffs!Blast away I say. I doubt I'd pay for such a service again.It is good to know though...now I know why one owner in my league insisted on moving waivers to Wednesday.

 

[switz]

Why do people insist on making public, complaints that should be done in emails? Fine, you have a legitmate gripe, have you sent a bunch of emails with no response? Do you return a pair a pants equipped with a megaphone so that you can inform the whole store why you are returning sub-par pants?

Are you serious? This board is full of people that only complain, take shots, etc. At least he has a legitimate complaint - he's paying for a service. Most of the complaints people post around here are about stuff they a) get for free, and b) don't have to read.You seriously have never had a bad experience and told anyone else about it? You've always gone quietly to the store and asked for a return/refund? Yeah right.

 

[Chaka]

I'm not saying complaining isn't futile, I'm just saying I don't get why it's wrong voice dissatisfaction.

Nothing wrong with it. I guess I don't see any value in ####ing into the wind.Also complaining doesn't bother me, I just want people to not sweat the small stuff and projections are definitely small stuff.

 

[DesmondBishop]

I'm not saying complaining isn't futile, I'm just saying I don't get why it's wrong voice dissatisfaction.

Nothing wrong with it. I guess I don't see any value in ####ing into the wind.Also complaining doesn't bother me, I just want people to not sweat the small stuff and projections are definitely small stuff.

Clearly it is not "small stuff" to the OP and a lot of other subscribers. In any form of service you expect to get what you pay for and this site should not be any different. I personally usually hang out in the IDP forum as there seems to be a lot more intelligent conversation regarding actual football related issues. I am a subscriber as well however, several of my leagues run WW on Tuesday night and there is no point looking for projections at that early in the week.

 

[Chaka]

I'm not saying complaining isn't futile, I'm just saying I don't get why it's wrong voice dissatisfaction.

Nothing wrong with it. I guess I don't see any value in ####ing into the wind.Also complaining doesn't bother me, I just want people to not sweat the small stuff and projections are definitely small stuff.

Clearly it is not "small stuff" to the OP and a lot of other subscribers. In any form of service you expect to get what you pay for and this site should not be any different. I personally usually hang out in the IDP forum as there seems to be a lot more intelligent conversation regarding actual football related issues. I am a subscriber as well however, several of my leagues run WW on Tuesday night and there is no point looking for projections at that early in the week.

Yes many in this thread perceive projections to be more than small stuff (I recognize that perception is reality for them) and I am hoping that they realize that projections are small stuff.For example, compare tonight's reality with the projections. I must admit they did a decent job with Big Ben and that's about it.For the next few weeks just try tracking the projections vs. reality for the players you are debating over and decide for yourself if they are truly worth sweating.IMO there are far better resources here that are worth every dime you spend on FBG.

 

[TheDemon]

As someone who was critical of the late projections in the past, I just wanted to give some huge props to the FBG crew this year. It appears they're now making a major effort to create earlier initial projections. I know early projections may have questionable value in the big picture, but as discussed in this thread, they serve to provide an extra set of expertise when considering waiver moves and potential trades.

In short:

 

[Redmen62]

As someone who was critical of the late projections in the past, I just wanted to give some huge props to the FBG crew this year. It appears they're now making a major effort to create earlier initial projections. I know early projections may have questionable value in the big picture, but as discussed in this thread, they serve to provide an extra set of expertise when considering waiver moves and potential trades.In short:

I've also been critical, and I'm also very pleased to see the improvement this year. Here's to hoping this can be maintained throughout the season!

 

[Tacos al Carboner]

As someone who was critical of the late projections in the past, I just wanted to give some huge props to the FBG crew this year. It appears they're now making a major effort to create earlier initial projections. I know early projections may have questionable value in the big picture, but as discussed in this thread, they serve to provide an extra set of expertise when considering waiver moves and potential trades.In short:

 

[Joe Bryant]

As someone who was critical of the late projections in the past, I just wanted to give some huge props to the FBG crew this year. It appears they're now making a major effort to create earlier initial projections. I know early projections may have questionable value in the big picture, but as discussed in this thread, they serve to provide an extra set of expertise when considering waiver moves and potential trades.In short:

Thanks Demon. We're trying and David's working really hard on this. We'll do our best to keep it up.J

 

[Howie]

As someone who was critical of the late projections in the past, I just wanted to give some huge props to the FBG crew this year. It appears they're now making a major effort to create earlier initial projections. I know early projections may have questionable value in the big picture, but as discussed in this thread, they serve to provide an extra set of expertise when considering waiver moves and potential trades.In short:

Ditto from me. My weekly waiver wire runs earlier than most leagues and the demonstrated effort this past week to satisfy those of us in that camp was extremely helpful when it came to assisting in the proper pickup targets.

 

[Chaka]

As someone who was critical of the late projections in the past, I just wanted to give some huge props to the FBG crew this year. It appears they're now making a major effort to create earlier initial projections. I know early projections may have questionable value in the big picture, but as discussed in this thread, they serve to provide an extra set of expertise when considering waiver moves and potential trades.

In short:

Ditto from me. My weekly waiver wire runs earlier than most leagues and the demonstrated effort this past week to satisfy those of us in that camp was extremely helpful when it came to assisting in the proper pickup targets.

This may turn out to be correct presuming the projections turn out to be accurate which they seldom are. Not bashing FBG but most projections from any source are wildly inaccurate.

 

[OU#1]

I also used the early projections to queue my waivers on Tuesday night (Weds 2am waivers run).

I'm very glad to see FBGs has addressed this issue and is making every effort to keep their customers happy by holding up their end of the bargain.

I hope everybody understands I did not create this thread just to bash FBGs; I truely wanted to see them fix the issue to better the site and make FBGs a better place.

Thanks for keeping your promises FBGs!