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ATT is the worst


cosjobs

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My 94 year old WW11 vet father had overdrawn his account almost $300.

When I looked into it, the had more than doubled his basic cable subscription from $70 to $160. He was on autopay so it went unnoticed a few months. I am livid. 

Seriously, how the hell can they justify $160/mo for basic cable?

#ATTHatesVets

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23 minutes ago, eoMMan said:

Was he on a 12 month promo rate that expired or something?

Probably. He's 94 and Alzheimered and demented.  No telling what they talked him in to.

And $160 a month for basic cable? no internet or phone. the basic 300 package. Worth about $40

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20 minutes ago, tonydead said:

Posted several times in the various threads that these monopoly cable company pigs prey on the elderly that can't keep up with technology. That alone is reason enough to cut the cable. 

#cutthecablenow

yes. now I get the joy of trying to teach him the Roku paradigm. ugh

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1 hour ago, CGRdrJoe said:

Hi gb call them and let them know he is a vet and what happened, ATT is very military friendly. Don’t stop until you reach someone who refunds it all back. 

Thanks gbcg, I'll do that. I was laying it on pretty thick to the retention guy they passed me to. Told him if it wasn't for my dad he'd probably be speaking German right now. I just need to find the right audience, I suppose. I'll keep plugging.

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3 hours ago, cosjobs said:

My 94 year old WW11 vet father had overdrawn his account almost $300.

When I looked into it, the had more than doubled his basic cable subscription from $70 to $160. He was on autopay so it went unnoticed a few months. I am livid. 

Seriously, how the hell can they justify $160/mo for basic cable?

#ATTHatesVets

autopay is the grease that that allows the devil to live.

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1 hour ago, cosjobs said:

Thanks gbcg, I'll do that. I was laying it on pretty thick to the retention guy they passed me to. Told him if it wasn't for my dad he'd probably be speaking German right now. I just need to find the right audience, I suppose. I'll keep plugging.

Mention SRCA and tell them they can’t do it to vets

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10 hours ago, cosjobs said:

My 94 year old WW11 vet father had overdrawn his account almost $300.

When I looked into it, the had more than doubled his basic cable subscription from $70 to $160. He was on autopay so it went unnoticed a few months. I am livid. 

Seriously, how the hell can they justify $160/mo for basic cable?

#ATTHatesVets

I feel like I may have to start reading more books.  I really focused a lot of energy on learning about the second World War and didn't even realize we had 9 more after that.

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8 hours ago, cosjobs said:

Thanks gbcg, I'll do that. I was laying it on pretty thick to the retention guy they passed me to. Told him if it wasn't for my dad he'd probably be speaking German right now. I just need to find the right audience, I suppose. I'll keep plugging.

Maybe try not being a #### to the guy that has the ability to credit your dad's account? 

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