Called Directv today and asked to speak to a Premium Service Agent.
DTV Premium Service Rep (Tracey) - How can I help you?
BB2K3 - I would like to cancel the NFL Ticket.
Tracey - Sure, I can handle that for you. May I ask why you would like to drop the service?
BB2K3 - The price is just getting way out of hand.
Tracey - Ok Mr. Ball, please hold on.
BB2K3 - Umm, ok.
Tracey - Ok Mr. Ball, since you have been a long time customer of DTV and a subscriber of the NFL Ticket we would like to offer you the NFL Sunday Ticket & the Super Fan Package for $279.00 spread out over 5 monthly payments. Each month you will receive a credit for $20 on your bill, thus your cost for the NFL Ticket coming to a total of $179.00. Is this something you would be interested in?
BB2K3 - Umm, yeah
Tracey - Ok, Mr. Ball, please hold on while I update your account... Ok, everything has been changed. Anything else I can do for you?
BB2K3 - Nope
Tracey - Great, thank you for calling DTV.
This process took me about 15 minutes and I had to talk to a "regular" agent before they would transfer me to a premium agent.