I see lots of people apologize poorly it seems.
Good example here of how to do one right.
1. She was sincere. Or at least seemed sincere.
2. She owned it. No "sorry if YOU were offended" putting blame to the listener.
3. She was specific. No vagueness.
4. She made a connection - tweeting is one thing. She wanted to look the viewer in the eye. That likely means less than it used to for some people, but it's important.
5. She didn't belabor it.
Home run. Now the trick of course is we all only have a few of these to use up on a topic. If she said something just as bad next week, apologies lose their power. People aren't stupid. But this was a good example of how to try and right a mistake.
Good example here of how to do one right.
1. She was sincere. Or at least seemed sincere.
2. She owned it. No "sorry if YOU were offended" putting blame to the listener.
3. She was specific. No vagueness.
4. She made a connection - tweeting is one thing. She wanted to look the viewer in the eye. That likely means less than it used to for some people, but it's important.
5. She didn't belabor it.
Home run. Now the trick of course is we all only have a few of these to use up on a topic. If she said something just as bad next week, apologies lose their power. People aren't stupid. But this was a good example of how to try and right a mistake.