Can't login to main FBG site (1 Viewer)

[Uruk-Hai]

I don't have a league roster to link yet, but all of the other features are working for me. I'm checking in on a laptop and using Chrome as a browser, if that matters.

 

[Monty Burns]

up for me now, but was down earlier AM today

 

[Joe Bryant]

Thanks y'all. Site should be good for everyone now.

 

[Joe Bryant]

We think it's related to the Daily Email Newsletter send that goes out each day around 5 am. The newsletter email has lots of link to the site in it and site traffic gets a huge instant spike when we deliver the email to 750,000 accounts mostly all at once.

This hadn't been a problem before the maintenance so we're trying to see more why the spike is causing trouble.

 

[TDCommish]

It's not good for me. Still unable to sync rosters. Anyone else?

 

[Crash and Walk Away]

It's not good for me. Still unable to sync rosters. Anyone else?

Ditto.

 

[Joe Bryant]

@TDCommish and @Crash and Walk Away have you contacted support at www.footballguys.com/help and click "contact support"? It should be working for everyone.

 

[TDCommish]

It is not working for me. I haven't been able to sync leagues since it went down for maintenance yesterday.

Ryan escalated it to the development team. Just bad timing as I'm in the middle of two drafts.

@Joe Bryant Yes, I did on July 9.

Is anyone able to Sync Rosters?

 

[candian fantasy guy]

I totally missed out on reading the gut check this morning as I was doing some gut clearing myself!

 

[JoeSteeler]

It is not working for me. I haven't been able to sync leagues since it went down for maintenance yesterday.

Ryan escalated it to the development team. Just bad timing as I'm in the middle of two drafts.

@Joe Bryant Yes, I did on July 9.

Is anyone able to Sync Rosters?

Yes I can sync from the rankings page.

 

[TDCommish]

It is not working for me. I haven't been able to sync leagues since it went down for maintenance yesterday.

Ryan escalated it to the development team. Just bad timing as I'm in the middle of two drafts.

@Joe Bryant Yes, I did on July 9.

Is anyone able to Sync Rosters?

Yes I can sync from the rankings page.

And it show what players are on your team? Also, I don't see the drop down menu to select the teams which is very helpful when figuring out trades.

 

[joey]

It is not working for me. I haven't been able to sync leagues since it went down for maintenance yesterday.

Ryan escalated it to the development team. Just bad timing as I'm in the middle of two drafts.

@Joe Bryant Yes, I did on July 9.

Is anyone able to Sync Rosters?

Yes I can sync from the rankings page.

And it show what players are on your team? Also, I don't see the drop down menu to select the teams which is very helpful when figuring out trades.

Same. The rankings page seems “part way fixed” in that it seems to now show the accurate free agents in blue, but it’s still not showing my team’s (or any other teams’) rosters highlighted on the rankings page like it usually does.
And the team pull-down menu just says “FA” at the top and the remaining slots down that menu that usually show my and the other team names are simply blank fields.


( yes I have a help ticket in and they’re looking into it)

 

[JoeSteeler]

It is not working for me. I haven't been able to sync leagues since it went down for maintenance yesterday.

Ryan escalated it to the development team. Just bad timing as I'm in the middle of two drafts.

@Joe Bryant Yes, I did on July 9.

Is anyone able to Sync Rosters?

Yes I can sync from the rankings page.

And it show what players are on your team? Also, I don't see the drop down menu to select the teams which is very helpful when figuring out trades.

Same. The rankings page seems “part way fixed” in that it seems to now show the accurate free agents in blue, but it’s still not showing my team’s (or any other teams’) rosters highlighted on the rankings page like it usually does.
And the team pull-down menu just says “FA” at the top and the remaining slots down that menu that usually show my and the other team names are simply blank fields.


( yes I have a help ticket in and they’re looking into it)

I just checked again, and yes this is the way it is for me too.

 

[Penguin]

I show the same, free agents in blue and drafted players in white but not specified by team. It's as if the league sync knows who's available and who's been drafted but not to which teams.

 

[redaddy25]

I am still having many issues and I have sent in a ticket for these...

Unable to sync rosters
The rosters that were synced prior to the new site don't match the actual teams they are on for the rankings pages

 

[joey]

I show the same, free agents in blue and drafted players in white but not specified by team. It's as if the league sync knows who's available and who's been drafted but not to which teams.

And if you click on Edit Leagues on the rankings page, and then click on one of your leagues and scroll to the bottom to see the rosters, they’re all correct. So the data is in there. It’s just the rankings UI isn’t drawing the information correctly. I’m sure it’ll be figured out shortly.

 

[Monty Burns]

both my leagues are now accurately synched.... ....THANKS for the quick work on solving this

 

[Joe Bryant]

Thanks to everyone for entering help tickets. That's the only way we're able to help as anything that goes through me or the forum often becomes bogged down.

For anything in the future, please continue to go to www.footballguys.com/help and click "contact support" and they'll do their best to help. I should also say, while we're able to synch the vast majority of leagues, we can never get 100.00%. There are always some outlier unique situations that we are unable to perfectly synch. But our folks will try their best.