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Run in with a Walgreens Mgr over some Swedish Fish (5 Viewers)

'Ministry of Pain said:
No matter I got his name form the pharmacist tech and oh did I have a song to sing walking out of that store from the back of pharmacy to the front door and the drunk homeless people littered about the front door you had to step over to get in the front door.
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Oh, and this line is pretty classic.What song were you singing? Who exactly was listening to it? And what did the drunk, homeless people (btw, you sure they were drunk?) have to do with any of this? Did they throw you a couple bucks for your song and to ease your troubles?
 
'NCCommish said:
The guy is some poor schmuck working a bunch of hours for not a lot of pay. His life already sucks. Then he has an area manager working him over on whatever silly ####### rule they have today that pisses off customers. He has no real power and he tired to give you the discount despite that obviously being a corporate rule issue. Of course by then you were in full high dudgeon and couldn't accept that you already won. So yeah call whoever, make the guys life worse because he gave you what you wanted but you were too high and mighty to take it.
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This, exactly. Basically, MOP, people like you are the worst. And the sad thing is, I think you get a hard-on acting like this, as if it is a badge of honor or something. :thumbdown: :thumbdown:
 
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Man, how empty is your life?

[*]You complain about not being able to mix/match $2 candy at a Walgreens.

[*]You act like a jerk to a guy just doing his job.

[*]You suggest that you are going to call corporate to get him in trouble, BUUUT it's probably not worth it because he'll just "get a slap on the wrist".....for doing his job. What do you expect to happen to him?

[*]You complain about misplaced signs at a grocery store. Would you create a scene if someone accidentally put a $0.99 sign above a lawn mower at Home Depot?

[*]You take the time to come here and post all of this, as if you will somehow be redeemed as anything more than being a petty ****.

I'm absolutely convinced that you are just an attention whore. What other explanation can there be? You post stuff like this all the time. You have to know the result is not going to be good. So, clearly, you just want the attention for the sake of getting the attention. No matter how it makes you look.

Are you a middle child?

 
'gianmarco said:
'Ministry of Pain said:
No matter I got his name form the pharmacist tech and oh did I have a song to sing walking out of that store from the back of pharmacy to the front door and the drunk homeless people littered about the front door you had to step over to get in the front door.
Click to expand...
Oh, and this line is pretty classic.What song were you singing? Who exactly was listening to it? And what did the drunk, homeless people (btw, you sure they were drunk?) have to do with any of this? Did they throw you a couple bucks for your song and to ease your troubles?
Click to expand...
I'm surprised he didn't throw a few shekels their way to see a bum fight. Seems right up his alley. You know, pissing all over those "beneath" him.
 
The manager doesn't know it, but he should be thankful that the mismarked sign wasn't for Bumble Bee Tuna.

 
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'Ministry of Pain said:
Here is the deal...I got sick this week with bronchitis, went to the doctor, he put me on antibiotics and a couple other things, drop my prescriptions off around 9:00PM, come back about 11:00 later that night to pick them up. My wife was starting to catch what I had and she of course asked me to pick up some little boxed candy so we could curl up when I got home and watch a movie. She likes the swedish fish and also gummy bears. I grab 2 boxes of the swedish fish, 1 bag of gummy bears, they all are clearly marked 3/$4 and I take them over to the cashier at the pharmacy so I can pick up my drugs and get home. Nice gal behind the counter rings up the candy, Rx are free with insurance, total was about $6. I said I think the candy is 3/$4...she says let me get a mgr to do a price check. We wait...she calls him again and this little man waddles to the back and I just politely tell him the candy is always marked 3/$4 and it's ringing up wrong. He says "let me take a look 1st and see what they really cost." As if I was lying to him. And honestly I was already starting to get irritable now. He can clearly see me standing there white as a ghost, nose running, just want to grab this stuff and get the hell out of there. So he asks if I can walk with him to where I found the candy. So I actually do walk him over there and show him. He then says "Well they are not exact matches even though they are 3/$4." Meaning he is now saying that I am mixing and matching. I said well you knew that before you made me walk with you halfway across the store. So we start exchanging unpleasantries back to the Pharmacy counter. He says he "really doesn't feel like he should give me the discount but that he will make an exception" as we got back to the counter and that was it for me. I told the pretty lady behind the counter, "just charge me full freight!" This guy has had plenty of time to right this situation and since he keeps telling me that corporate doesn't like this and that, maybe I'll just call corporate tomorrow and find out what the rules are myself. You have made me feel like a liar, thief, and you don't know the 1st thing about customer service. He tried to have the clerk take the discount off, I said we are way past that point. I told the lady to charge me full price which she did and ran my card before he could come over to the register. He knew he messed up big time at this point. I asked him to flip his name over on his badge so I could read it and he started to walk away. No matter I got his name form the pharmacist tech and oh did I have a song to sing walking out of that store from the back of pharmacy to the front door and the drunk homeless people littered about the front door you had to step over to get in the front door. This has happened a lot lately it seems when I go to stores. Not the run in with the manager but a lot of mis-priced items that if you are not careful when you check out, you end up paying more than what the signs say. I went to buy some bottled water at the grocery store the other night and the sign clearly said 10/$10 on Evian water, bring it up and it rings $2.49 a piece. Bag boy runs to the sign, brings it back, says it is for Dasani...I said was it hanging under the Evian water? He says yes but the stock boy misplaced the sign. I don't fuss with kids in retail, I just left but it's annoying beyond all. I feel like a thief every time when i just want to pay the bill. Now I do not have this issue at Costco but that place is a pain to run in and just grab 3 or 4 things. I really want to call corporate and roast this guy but what is it gonna solve? He might get a slap on the wrist but he marches on.
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Grandma!? Is that you?! They told me you were in Heaven! :cry:
 
Poor MoP...you should be a crime fighter. You're able to locate injustices where no one else can.

 
'Ministry of Pain said:
'Juxtatarot said:
Did the sign clearly state you had to buy 3 at that price? IMO everything hinges on that.
Click to expand...
3/$4, it's on all the price tags. If I had brought up 3 fishes, it would have rang up fine, mixed in a gummy bear also marked 3/$4 and all hell broke loose.
Click to expand...
Not worth your time or energy you put into this. Way more valuable than the dollar. Your aggravation became elevated over what??? a buck??
 
'Ghost Rider said:
'NCCommish said:
The guy is some poor schmuck working a bunch of hours for not a lot of pay. His life already sucks. Then he has an area manager working him over on whatever silly ####### rule they have today that pisses off customers. He has no real power and he tired to give you the discount despite that obviously being a corporate rule issue. Of course by then you were in full high dudgeon and couldn't accept that you already won. So yeah call whoever, make the guys life worse because he gave you what you wanted but you were too high and mighty to take it.
Click to expand...
This, exactly. Basically, MOP, people like you are the worst. And the sad thing is, I think you get a hard-on acting like this, as if it is a badge of honor or something. :thumbdown: :thumbdown:
Click to expand...
Disagree. And I disagree speaking from experience as a former drug store shift manager. Yes, I hated that job and it sucked (well, actually it was awesome with the exception of dealing with the public). I pulled rank occasionally on annoying customers, but I was never in the right. Yes, some customers often try to get something for nothing, but this situation is one of two things. Either the signs are clearly marked that you can't mix and match (which I assume they aren't since the manager never seemed to point that out), or they are purposefully deceptively marked, hoping people buy three different candies, but pay full price, or the computer system is miss programmed so the discount isn't given. If it is either of the latter situations, the manager needs to pucker up and kiss butt, because that is what his job is, regardless of how much he hates it. He doesn't like it? He can find some other way to make a living.
 
'saintsfan said:
I have mixed and matched at my Walgreens, and I usually get the discount, but I certainly wouldn't fight with somebody over a couple of bucks.As far as the signs being misplaced, it happens all the time. That's why you have to read them. I don't see what the big deal is. You get to the register, they tell you to get another one, you go get it. It's certainly not worth getting upset about. Humanity is imperfect. People working at a store making almost no money to do a job which is miserable in the first place because they have to deal with the public have enough problems without people yelling at them over a couple of bucks.
Click to expand...
Do you think if they were paid more they would work better/harder? I can tell you from my experiences with hourly wage earners that this is not the case, not even close so don't feel too bad for them, most feel they are doing the stores a favor by showing up to work in the 1st place.
 
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'B-Deep said:
Anything short of a picture of the sign and a penny and I will not believe thisit does look like k-y is 50% off with a card for anyone interested
Click to expand...
The regular prices of movie box candy in these drug stores is 3/$4. We buy them all the time before going to the movies. That sale must have kicked in middle of the week as they usually do. On Tuesday that candy was not on any super sale.
 
'Bull Dozier said:
Disagree. And I disagree speaking from experience as a former drug store shift manager. Yes, I hated that job and it sucked (well, actually it was awesome with the exception of dealing with the public). I pulled rank occasionally on annoying customers, but I was never in the right. Yes, some customers often try to get something for nothing, but this situation is one of two things. Either the signs are clearly marked that you can't mix and match (which I assume they aren't since the manager never seemed to point that out), or they are purposefully deceptively marked, hoping people buy three different candies, but pay full price, or the computer system is miss programmed so the discount isn't given. If it is either of the latter situations, the manager needs to pucker up and kiss butt, because that is what his job is, regardless of how much he hates it. He doesn't like it? He can find some other way to make a living.
Click to expand...
Please don't feed the animals. :angry:
 
'Ministry of Pain said:
'B-Deep said:
Anything short of a picture of the sign and a penny and I will not believe thisit does look like k-y is 50% off with a card for anyone interested
Click to expand...
The regular prices of movie box candy in these drug stores is 3/$4. We buy them all the time before going to the movies. That sale must have kicked in middle of the week as they usually do. On Tuesday that candy was not on any super sale.
Click to expand...
What kind of bizaro world do you live in where the sunday newspaper ads kick in on tuesday?I am going to Wallgreens right now, with a penny.
 
'Ministry of Pain said:
'saintsfan said:
I have mixed and matched at my Walgreens, and I usually get the discount, but I certainly wouldn't fight with somebody over a couple of bucks.

As far as the signs being misplaced, it happens all the time. That's why you have to read them. I don't see what the big deal is. You get to the register, they tell you to get another one, you go get it. It's certainly not worth getting upset about. Humanity is imperfect. People working at a store making almost no money to do a job which is miserable in the first place because they have to deal with the public have enough problems without people yelling at them over a couple of bucks.
Click to expand...
Do you think if they were paid more they would work better/harder? I can tell you from my experiences with hourly wage earners that this is not the case, not even close so don't feel too bad for them, most feel they are doing the stores a favor by showing up to work in the 1st place.

Click to expand...
Geez.
 
'Plorfu said:
Mods > please merge this with all the others.
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What's interesting about MOP's constant threads of this type is that he never learns from them. In all of these situations, there is one common denominator, one thing that is the same about each of these stories... MOP. You'd figure, at some point, he'd realize this and understand he needs to change, or at least have some self-awareness about the root cause being himself, yet, he continues acting the same way, oblivious to the truth.It's like the old adage about the definition of insanity... it's MOP.
 
'gianmarco said:
'Ministry of Pain said:
No matter I got his name form the pharmacist tech and oh did I have a song to sing walking out of that store from the back of pharmacy to the front door and the drunk homeless people littered about the front door you had to step over to get in the front door.
Click to expand...
Oh, and this line is pretty classic.What song were you singing? Who exactly was listening to it? And what did the drunk, homeless people (btw, you sure they were drunk?) have to do with any of this? Did they throw you a couple bucks for your song and to ease your troubles?
Click to expand...
The song was more of an ongoing announcement where I asked everyone in the store if they risk their job over $1.50 and then had a refrain section of the "customer's always right" as I vomited on the candy aisle on my way out.
 
'NCCommish said:
'Ministry of Pain said:
Here is the deal...I got sick this week with bronchitis, went to the doctor, he put me on antibiotics and a couple other things, drop my prescriptions off around 9:00PM, come back about 11:00 later that night to pick them up. My wife was starting to catch what I had and she of course asked me to pick up some little boxed candy so we could curl up when I got home and watch a movie. She likes the swedish fish and also gummy bears. I grab 2 boxes of the swedish fish, 1 bag of gummy bears, they all are clearly marked 3/$4 and I take them over to the cashier at the pharmacy so I can pick up my drugs and get home. Nice gal behind the counter rings up the candy, Rx are free with insurance, total was about $6. I said I think the candy is 3/$4...she says let me get a mgr to do a price check. We wait...she calls him again and this little man waddles to the back and I just politely tell him the candy is always marked 3/$4 and it's ringing up wrong. He says "let me take a look 1st and see what they really cost." As if I was lying to him. And honestly I was already starting to get irritable now. He can clearly see me standing there white as a ghost, nose running, just want to grab this stuff and get the hell out of there. So he asks if I can walk with him to where I found the candy. So I actually do walk him over there and show him. He then says "Well they are not exact matches even though they are 3/$4." Meaning he is now saying that I am mixing and matching. I said well you knew that before you made me walk with you halfway across the store. So we start exchanging unpleasantries back to the Pharmacy counter. He says he "really doesn't feel like he should give me the discount but that he will make an exception" as we got back to the counter and that was it for me. I told the pretty lady behind the counter, "just charge me full freight!" This guy has had plenty of time to right this situation and since he keeps telling me that corporate doesn't like this and that, maybe I'll just call corporate tomorrow and find out what the rules are myself. You have made me feel like a liar, thief, and you don't know the 1st thing about customer service. He tried to have the clerk take the discount off, I said we are way past that point. I told the lady to charge me full price which she did and ran my card before he could come over to the register. He knew he messed up big time at this point. I asked him to flip his name over on his badge so I could read it and he started to walk away. No matter I got his name form the pharmacist tech and oh did I have a song to sing walking out of that store from the back of pharmacy to the front door and the drunk homeless people littered about the front door you had to step over to get in the front door. This has happened a lot lately it seems when I go to stores. Not the run in with the manager but a lot of mis-priced items that if you are not careful when you check out, you end up paying more than what the signs say. I went to buy some bottled water at the grocery store the other night and the sign clearly said 10/$10 on Evian water, bring it up and it rings $2.49 a piece. Bag boy runs to the sign, brings it back, says it is for Dasani...I said was it hanging under the Evian water? He says yes but the stock boy misplaced the sign. I don't fuss with kids in retail, I just left but it's annoying beyond all. I feel like a thief every time when i just want to pay the bill. Now I do not have this issue at Costco but that place is a pain to run in and just grab 3 or 4 things. I really want to call corporate and roast this guy but what is it gonna solve? He might get a slap on the wrist but he marches on.
Click to expand...
The guy is some poor schmuck working a bunch of hours for not a lot of pay. His life already sucks. Then he has an area manager working him over on whatever silly ####### rule they have today that pisses off customers. He has no real power and he tired to give you the discount despite that obviously being a corporate rule issue. Of course by then you were in full high dudgeon and couldn't accept that you already won. So yeah call whoever, make the guys life worse because he gave you what you wanted but you were too high and mighty to take it.
Click to expand...
And MOPey here, his place in life is a couple of rungs underneath this poor schmuck. As a matter of fact, there was probably some pent up angst towards an old Whole Foods mgr, that reigned over his sorry ###, that this poor drug store schmuck had to take the brunt of during MOPey's moment of inflated self importance.
 
I think you should write corporate a letter on whatever company you now work for's letterhead. You know show Walgreens that you are a big swinging ####.

 
Manager sounds like a huge ****. Had the guy just rang up the price to start with this ends in the first paragraph. Instead he tries to show MoP up and act like he's the lord of the candy. If you don't call corporate he's going to think he can do this to other more vulnerable people. $2 may not seem like a lot, but when you're living on a fixed income and don't have the math and people skills of someone like MoP you're likely to get taken by this scam, and it just isn't right. Of course, this is kind of what I expect from a company that became huge by taking advantage of the old and sick.

 
'DrJ said:
Manager sounds like a huge ****. Had the guy just rang up the price to start with this ends in the first paragraph. Instead he tries to show MoP up and act like he's the lord of the candy. If you don't call corporate he's going to think he can do this to other more vulnerable people. $2 may not seem like a lot, but when you're living on a fixed income and don't have the math and people skills of someone like MoP you're likely to get taken by this scam, and it just isn't right. Of course, this is kind of what I expect from a company that became huge by taking advantage of the old and sick.
Click to expand...
1 Swedish Fish to rule them all!
 
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