Health insurance companies provide a valuable service. My family, including me personally, have benefitted a lot from having affordable access to health care when we needed it. I'm not putting Blue Cross Blue Shield on my Christmas card list or anything because I know this is just a commercial transaction, but I'm glad they do what they do.
BCBS serves as a middle man. I guess they negotiate the billing for me? I'm not sure the actual value they bring to the table and how much profit they are scooping for their "service". $200B/year?
BCBS is an insurance company that pools risk across a large number of consumers. By exploiting the law of large numbers, they can pay for people's health care by charging them a price above its actuarial value (allowing the firm and its investors to make a profit) while removing a lot of risk from individual policyholders (which risk-averse consumers like). It's basically the same business model as auto insurance and home insurance.
That's where the value of this industry comes from. Consumers benefit because they can smooth out their health care spending (pay a little every month, but you never have to worry about the $250K meteor strike), and investors benefit because they charge a +EV price for each policy.
I honestly think a lot of our problems today stem from the fact that people literally don't understand how the world works. Insurance is an important product, but it's not immediately obvious to the median person why it's important or even what it does. Lots of things are like that, and we're in the place that we're in because folks have knocked down walls that they had no idea were load-bearing.
Good post. To tack on another point, which at least I find interesting, is what their average profit margin is for doing that. In Q1 ‘24 the four largest carriers in the US (United, Cigna, Elevance (formerly Anthem), and CVS (Aetna)) had an average profit margin of 3.2%.
Now I fully understand that’s 3.2% of a WHOLE LOT of dollars, but it’s still only 3.2%.
Being an agent, when speaking candidly with clients, I often ask what percentage of their (and everyone else’s) premiums they pay to the insurance company ultimately go to pay claims. I get some wild answers, from as low as 10%, to maybe around 70%. They’re often floored to hear that the carriers are mandated by law to pay at least 80% (for individual and small groups) or 85% (large groups). When you slice the dollar up, they realize just how valuable it is, and where all that money is going.