I got an offer in the mail from Dish that offers High Def for 2 rooms and 2nd Room Service free for life if I switch. Can DirecTV meet this to keep a customer?
yes. it is clear to me as a longtime directv customer that their business model is to overcharge the dummies and be competitive with people who are a pain.for example, at the start of every football season i call them and tell them i am going to
switch to cable since they offer a red zone channel package, whereas with directv it is only bundled with sunday ticket. since i do not want sunday ticket and only the red zone channel, and directv does not sell the red zone channel as a stand alone they end up givig the red zone channel to me for free and usually a $60 discount off my bill for the next 6 months.
dont talk to a sales rep...go straight to cancellation.