Back in July/August we bought a SpeedQueen washer and dryer with all the bells and whistles -
TR7 washer in black and
DR7 dryer in black and they are insanely good. So, quick story, here in Indy everyone said "SpeedQueen doesn't ever go sale, no discounts, etc." and that's fine, I just like to know where I stand. So, I went to the closest distributor, I know I looked like I just fell off a turnup truck b/c it was the summer, I was covered in grease and sweat (working on my stupid dryer) and I just had had it. Anyway, the sales guy took a look at me (in disgust) and walked away. I had to go run the guy down, I asked about the SpeedQueen and he was just as crappy as he could be and he said "we have a store wide 25% sale but it doesn't apply to SpeedQueen, it does NOT go on sale, blah, blah, blah." I looked at my wife and I said "wow, this guy drives a pretty hard bargain" - wifey laughed at least - guy deadpans me and said "if you want something today, we don't have 'em in stock, maybe the north side store has them." I said "Okay, so can you look in your system for me to see if the north side store has them in stock?" He said "no, I can't see their inventory." Fine.
We get in the car, go to the northside store, the saleswoman was an absolute dream, treated us like family and as we're talking about which one to get she said "If you buy these two top of the line models, you know you get 3 years more standard warranty and if you buy both the washer and dryer today, I'll knock off $200 each, I'll throw in free delivery and hook up plus removal of your old washer and dryer which is normally $150." Done!
So, let me back up, my 20+ year old Kenmore (rebranded Whirlpool) electric dryer failed for the 10th time in 12 months. I've thrown every part you can imagine at it; I've fixed that dryer many times over the years but the parts you get now just do not last.
I bought an Amazon sourced heating element, lasted 6 weeks. I knew (from reviews online) that it wouldn't last but I just wanted something quick to get me through because the Whirlpool factory part said it would take 3-5 weeks or whatever it was for delivery. So, in the meantime, I ordered a factory part from the manufacturer (I think it was factory parts direct or something?) and when the Amazon part failed, I popped in the "oem" part but that Whirlpool factory part only lasted about 13 months. I bought another one and then a belt broke, bought a full dryer belt and roller kit from Amazon and another factory "oem" kit as a backup and a brand-new replacement roller failed so, again, I popped in the "oem" kit from parts direct. Then a sensor failed, and I replaced all the sensors and then the dryer door switch failed and at that point, I had just had it.
I understand when cheap, knockoff Amazon parts fail but when the factory parts (which cost 2 and 3 times as much as the cheap Amazon knockoff parts) don't last that much longer, that's when I threw in the towel.