I interviewed at Yelp about a year ago and also know someone that works there. Small business owners basically are paying them to have good reviews near the top, their listings come up first during searches, and have negative reviews filtered... This really isn't a surprise so a lot of stuff posted in here is fairly accurate. What do you think their key revenue drivers are?
The company from an interviewees perspective was a ####show. Their recruiters and employees are morons from my experience. It was them who contacted me, I had a phone screening and at the end of the call explained how I consider my time valuable and wouldn't want to waste it, nor theirs either. She asked about compensation and I explained, she said they would beat what I was currently at without a problem (lie number 1). I was told they'd be in touch in a few days, didn't hear back for 3 weeks, didn't care bc I was very content at my current job. When I hear back weeks later, we scheduled interview 1, which was basically meeting someone I was going to be reporting to at a local coffee shop. Met him a wek later, good conversation, "you'll hear back in a day or two". Weeks later I hear back for the next round. We come up wth a date and they tell me I need 2 full hours and she sends me a schedule with who I'm meeting and in what order.
I arrive at their office and I'm not on the security list, I email the recruiter and don't hear back. After standing there for 15 minutes, some VP from another department walks in and the security guard explains, the guy introduces himself, takes me with him and brings me into the office. Their NYC office has about 7 floors and is a frat house. Bunch of young kids, music playing, all just hounding SMBs all day. Exactly what you would expect. He takes me into this little ####ty tiny room and says goodbye. I sit there for another 20 minutes (my two hours is already 40 minutes and I haven't met anyone). Finally the first of 4 walks in, I introduce myself thinking it is the first person the schedule is supposed to have me meet (he just said nice to meet you, but gave no name)... At the end of our conversation he leaves his card and it was someone else, they've changed the order, fine whatever. Someone else comes in, we talk, she leaves... Two down, I'm there for almost 2 hours already and still have another two to meet with.
The original person I met at the coffee shop comes in and says I'm going to have a code conference with his boss in San Francisco and we need to go up to another conference room with vide conferencing. We head up and he asks what I think of the office. My real thoughts are terrible, maybe if I was younger and not married I can nail some of the young girls running around, but this scene is more distracting for what I do and I couldn't imagine working there. Up in a new conference room and we're already 30 over schedule these two guys can't get the video conference to work. After another 10 minutes we just do it over the phone. When I'm done with the call, the same guy who took me up there comes in to finish it off. I tell him I really need to go as it's been over 3 hours, he says just a few more questions (fine whatever)... Takes another 30 minutes
By the time I left I was so unimpressed by this company, they'd basically have to dump gold by the metric ton on me to get me to accept a job there. The only chance this company succeeds is by getting bought out, what a mismanaged nightmare of a company.
Oh yea, the recruiter got back to me a month later to discuss an offer... They were going to beat my current pay with an offer that was heavily stock incentivized. Glad I passed as their stock is worth half today and it would've equaled a pay cut.
Seriously, this company is a ####### disaster and I wouldn't put much stock into their reviews. Unfortunately most consumers don't have my experience, but soon enough more than less will have them figured out.
(This novel was just typed on an iPhone.)