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Best Buy can kiss my fanny good-bye (2 Viewers)

camperguy01 said:
This topic really pushes my buttons. I could give you a few dozen similar stories of where some "big name" store screwed me over. But the fact of the matter is that it's nobody's fault but OUR OWN. The mom and pop stores are gone because we sold our souls to the "big corporations". About 10 years back my sister owned a very profitable small electronics store. Profitable that is, until "Best Buy" and "Circuit City" came to town. They were out of business within a year because they just couldn't compete with the big guys. Saw the same thing happen to our small town video store - "Hollywood Video" came into town and sold video rentals for $1. The "mom and pop" video store went out of business in 3 months and then Hollywood changed their video rentals to $3. This has happened all across America. So what do we have now? Nothing but the same old stores EVERYWHERE you go. The malls look almost identical everywhere you go - Red Lobster, Outback Steakhouse, Radio Shack, Best Buy, Wal-Mart (the WORST of them all). Personal service has been replaced with "corporate policies" that take common sense and throw it out the door because when you enter a store now, the "owner" is no longer there. The "owner" is some big, fat, rich, CEO who sets "corporate policies" and only looks at numbers (instead of customers) to determine how successful his business is.I'm not saying that you can't go to Olive Garden for dinner or Home Depot once in a while but when you constantly give your money to these big "super saver stores" and then expect fantastic customer service - Sorry your living in a dream world. WE made this bed, guess what? WE have to lie in it also. Maybe when we are all handing out friggin "smiley" stickers at Wal-Mart for minimum wage, then maybe somebody will get it... doubt it though...... :hophead: :hot: :hey:
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:rolleyes:
 
I love best buy.

They had an High definition deal that a friend took advantage of.

If you bought a flatscreen HD tv for more than 999, you could get up to $600 off depending on what extras you bought. You could get a $499 home audio piece, and get $100 off the tv, a next generation hd dvd player and get $100 off the tv, $300 off tv for signing p for direct tv, $100 off for signing up to have geek squad install your stuff.

The cool thing is that on your receipt, the $600 off comes off the TV, not the other stuff, so it shows you as having bought a tv for $499 if it originally cost 1099. So you get the package deal, and then proceed to return the other items and get refunds for them. They put the full price of those items back on your card, but don't take away the discount that was applied to the tv. You cancel install, direct tv, and return the items and you end up with a TV that is $600 off sticker price.

The deal sorta ended recently when the direct tv loophole was closed. Instead of getting $300 off tv, you get $30 off your DTV bill for 10 months.

Sure, it's slightly wrong, but it doesn't violate any of the terms of the deal, aside from the spirit of the deal. I couldn't bring myself to do it, but it certainly didn't bother me after all the trouble me and my friends have had with Best Buy. Certainly not saying it was 100% legit, but oh well.

 
adonis said:
I love best buy. They had an High definition deal that a friend took advantage of.If you bought a flatscreen HD tv for more than 999, you could get up to $600 off depending on what extras you bought. You could get a $499 home audio piece, and get $100 off the tv, a next generation hd dvd player and get $100 off the tv, $300 off tv for signing p for direct tv, $100 off for signing up to have geek squad install your stuff.The cool thing is that on your receipt, the $600 off comes off the TV, not the other stuff, so it shows you as having bought a tv for $499 if it originally cost 1099. So you get the package deal, and then proceed to return the other items and get refunds for them. They put the full price of those items back on your card, but don't take away the discount that was applied to the tv. You cancel install, direct tv, and return the items and you end up with a TV that is $600 off sticker price.The deal sorta ended recently when the direct tv loophole was closed. Instead of getting $300 off tv, you get $30 off your DTV bill for 10 months.Sure, it's slightly wrong, but it doesn't violate any of the terms of the deal, aside from the spirit of the deal. I couldn't bring myself to do it, but it certainly didn't bother me after all the trouble me and my friends have had with Best Buy. Certainly not saying it was 100% legit, but oh well.
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Karma, I love you.
 
I went in years ago with a movie on VHS that I had two of. No receipt. Still in the package. It had the price tag that said Best Buy. They wouldn't let me EXCHANGE it for something else. I didn't want my money back. Just a different movie. I threw the movie at them and walked out.

A few weeks later my mom and dad got each other the same CD for Christmas. Mom takes one of the CD's back to Best Buy to exchange and buys a $1600 TV, right? Wrong. They wouldn't allow her to exchange the CD and put that $14 towards a 32 inch VVEGA TV. She got the manager and showed him the CASH she was going to pay for the TV and he said he couldn't exchange the $14 CD and $1586 for the TV. She left and bought the TV at Circuit City. $14 cost them $1586 and one pissed off customer...

 
bagger said:
Just went there today and spent a bunch of money. :confused:
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And after all that I still go back. I was pissed for a long time, but now I'm a receipt keeping fool. I save everything. I've taken back about 4 different Blu Tooth earpieces. About to take back my 5th here soon...
 
General Malaise said:
Macdaddy_2004 said:
Geez you can't complain when you lose your receipt - if you had your receipt they would have refunded you the money no problem.
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I didn't lose it, pendejo. I threw it away. :bye:
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It doesn't matter to Best Buy if you have a receipt or not. For Xmas this year my sister in law sent a digital picture frame for $99.99, purchased off of bestbuys website. She enclosed the receipt for $99.99 with the frame in case we wanted to exchange it. We went to the store to exchange the Frame for some stuff for our HDTV, cables power bar mount etc. We were going to buy $156 dollars worth of stuff and wanted the 99 buck credit in exchange. THIS Best buy had the exact same digital frame on the shelf for $79.99The rep hands us a card for $59.99 in store credit. I am like WTF is this. The rep and supervisor both say to me that the brick and mortar stores have no access to the Best buy online store and have no way of verifying the purchase. Mind you I HAVE THE RECEIPT that came in the box with the frame it says on the receipt that you can return the item to a store. Then I say that the frame is $79.99 right there and point to their display and they say that the policy is to go with the lowest price in the country = $59.99. Then I get the store general manager over there and she says the only other option is to refund my sister in laws credit card. I tell her it was a gift so why would I give money back to her? I got pretty mad and kept saying "If you don't have access to the bestbuy.com as your rep states to verify the $99.99 that is on my receipt how can you refund the $99.99 to the credit card?" I wouldn't leave and it was one of the most unpleasant retail experiences that I have gone through. It took a long time but finally the Manager gives me the store credit of $59.99 because that was all she could do or knew how to do, and grabbed a $50.00 gift card and gave it to me as well. We lost a few bucks on the tax but I just wanted to get out of there. Best Buy is terrible and it will be a long time before I shop there again. I couldn't even get full value with a receipt the week after Christmas
 
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Ah yes. Good memories in this thread of old. Sharing in our hatred for Best Buy. :thumbup:

Quite a few people in the thread that aren't around anymore. :(

 
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General Malaise said:
Macdaddy_2004 said:
Geez you can't complain when you lose your receipt - if you had your receipt they would have refunded you the money no problem.
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I didn't lose it, pendejo. I threw it away. :shrug:
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Than why are you complainning - its basically your fault.You want Best Buy to compensate for your mistake. Who's to say you didn't steal the merchandise and are just coming back to get the cash value.Did you ever think of that?
 
The only think I've purchased from BB are dual-layer DVD-Rs when they were on sale and I couldn't find them anywhere else cheaper. I hate going into that place.

 
General Malaise said:
So I buy little GM the Lion King DVD for x-mas...I pay $19.99 for it last sunday morning. I pay cash. I'm pretty hungover from the night before. The receipt goes into some dark abyss I'll never retrieve.Little GM gets the Lion King from his aunt for Christmas. Mrs. GM tells me to return the one I got to Best Buy today. No problem. Well, one problem....I can't find the bloody receipt. But no worries, right? I mean it's unopened and in bright yellow letters it says "BEST BUY - $19.99".So I go in, I get in a long line and I wait. And I wait. It's a ####ing zoo in this hell hole. I finally get up to the return lady and she asks if I have a receipt. I told her I did not. So she then asks for my ID, phone number and writes down my address. She pops the info into her computer and then hands me a gift card for $11.99 and thanks me for shopping at Best Buy.Well....I got a big f'n problem. I told her that I paid $19.99 a week ago, why am I getting a store credit for only $11.99? It says on the DVD on a bright yellow sticker "$19.99". She tells me it is their policy to find the lowest price of an item within the last 30 days OF ANY BEST BUY STORE IN THE COUNTRY and give store credit for that price. :hot: :rant: So I told her that's ridiculous. I asked to speak to the manager, who came over and said "sorry, you don't have a receipt. That's our policy." To which I replied "You mean to tell me, because I don't have a receipt you go into your computer, find the lowest price this DVD went for in the last month...NOT AT THIS STORE...but any store in the country and then give me store credit for that?" Manager nods her head.Unreal. I asked for them to prove to me that this DVD was $11.99 anywhere, but they wouldn't do it. I cursed and called their policy "####ing idiotic" and asked "what happened to customer service?". The lady said "Don't you curse at me or I won't help you" and I said "HELP??? Is that what you call this screw job?" :hot: I took the store credit, said thanks for stealing my money and left. I kicked over a stand on my way out, threw some pennies on the floor and flicked off the little dude who called after me. Yeah I know...very immature. I don't care. Screw them and screw their return policy. I know it's my responsibility to keep all my receipts, but I remember a time where stores honored customers and valued their patrons. Best Buy will never see another dollar from me again. I'm going to use their store credit to wipe my butt. :hot: :rant: F You Best Buy.
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If you can't prove how much you paid, what do you expect them to do? You can be pissed all you want at Best Buy - if you don't like their policy (which is fair btw), then go somewhere else with your business.There are so many people that try to rip off stores - they have to do something to protect themselves - I'm sure the 'purchase agreement' aka receipt had the terms and conditions on the back, which you agreed to when you gave them your money initially.They've been more than happy to pay me the difference for a couple of big ticket items I purchased 60 days ago, because of their price match guarantee. I've pocketed about $120 in money since I bought my Panasonic Plasma, Stand and Blu-Ray.
 
Just bought a Compaq Presario Laptop for $405 and a pretty nice open box receiver for $59. I sure they are up to fbg standards, but they suit me fine. I shopped around and couldn't find anyone in the ball park on the price.

 
General Tso said:
That sucks. BIGTIME. I would've gone mideival on their ###. I have a similar story. I bought a can of Copenhagen snuff at a 7-11 a few years ago before golfing. I get to the golf course and open the can. It's like sawdust. I read the label and it's about a year old!!! For those of you out there who don't chew, if you get a can that's over a month old it's considered stale. I have a miserable round golfing without the chew and I go to the 7-11 afterwards to return it. The dot head at the counter asks me if I have a receipt. I said no, but check the dates on the other cans. He does, and sees the same year old date. He's still not convinced. He asks me what the guy looked like who I bought it from. I said, "He looked like you". The guy tells me that the person must have been Pushpa, and to come back tomorrow between 5 and 10 am when he is working. I told him he was on crack and to give me my money back. The people in line start getting on my case. The heat intensifies. I open the can of sawdust and dump it right on the counter, turn around, and walk out. The guy chases me to my car telling me to I am going to come back in and clean it up. I calmly walked to my car and opened the trunk and took out my 28" DeMarini Double Wall softball bat. I started walking toward the guy and he ran back into the store and locked it. I got in my car and drove away. I could tell he got my license plate number but the cops never called me. As immature as it was, man did it feel good.
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:confused:
 
EasyMorningRebel said:
General Tso said:
That sucks. BIGTIME. I would've gone mideival on their ###. I have a similar story. I bought a can of Copenhagen snuff at a 7-11 a few years ago before golfing. I get to the golf course and open the can. It's like sawdust. I read the label and it's about a year old!!! For those of you out there who don't chew, if you get a can that's over a month old it's considered stale. I have a miserable round golfing without the chew and I go to the 7-11 afterwards to return it. The dot head at the counter asks me if I have a receipt. I said no, but check the dates on the other cans. He does, and sees the same year old date. He's still not convinced. He asks me what the guy looked like who I bought it from. I said, "He looked like you". The guy tells me that the person must have been Pushpa, and to come back tomorrow between 5 and 10 am when he is working. I told him he was on crack and to give me my money back. The people in line start getting on my case. The heat intensifies. I open the can of sawdust and dump it right on the counter, turn around, and walk out. The guy chases me to my car telling me to I am going to come back in and clean it up. I calmly walked to my car and opened the trunk and took out my 28" DeMarini Double Wall softball bat. I started walking toward the guy and he ran back into the store and locked it. I got in my car and drove away. I could tell he got my license plate number but the cops never called me. As immature as it was, man did it feel good.
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:D
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:sarcasm: GM showing why he is a top 370 or so poster in this boards history.
 
Joe T said:
EasyMorningRebel said:
General Tso said:
That sucks. BIGTIME. I would've gone mideival on their ###. I have a similar story. I bought a can of Copenhagen snuff at a 7-11 a few years ago before golfing. I get to the golf course and open the can. It's like sawdust. I read the label and it's about a year old!!! For those of you out there who don't chew, if you get a can that's over a month old it's considered stale. I have a miserable round golfing without the chew and I go to the 7-11 afterwards to return it. The dot head at the counter asks me if I have a receipt. I said no, but check the dates on the other cans. He does, and sees the same year old date. He's still not convinced. He asks me what the guy looked like who I bought it from. I said, "He looked like you". The guy tells me that the person must have been Pushpa, and to come back tomorrow between 5 and 10 am when he is working. I told him he was on crack and to give me my money back. The people in line start getting on my case. The heat intensifies. I open the can of sawdust and dump it right on the counter, turn around, and walk out. The guy chases me to my car telling me to I am going to come back in and clean it up. I calmly walked to my car and opened the trunk and took out my 28" DeMarini Double Wall softball bat. I started walking toward the guy and he ran back into the store and locked it. I got in my car and drove away. I could tell he got my license plate number but the cops never called me. As immature as it was, man did it feel good.
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:D
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:sarcasm: GM showing why he is a top 370 or so poster in this boards history.
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wrong general
 
E-Z Glider said:
Joe T said:
EasyMorningRebel said:
General Tso said:
That sucks. BIGTIME. I would've gone mideival on their ###. I have a similar story. I bought a can of Copenhagen snuff at a 7-11 a few years ago before golfing. I get to the golf course and open the can. It's like sawdust. I read the label and it's about a year old!!! For those of you out there who don't chew, if you get a can that's over a month old it's considered stale. I have a miserable round golfing without the chew and I go to the 7-11 afterwards to return it. The dot head at the counter asks me if I have a receipt. I said no, but check the dates on the other cans. He does, and sees the same year old date. He's still not convinced. He asks me what the guy looked like who I bought it from. I said, "He looked like you". The guy tells me that the person must have been Pushpa, and to come back tomorrow between 5 and 10 am when he is working. I told him he was on crack and to give me my money back. The people in line start getting on my case. The heat intensifies. I open the can of sawdust and dump it right on the counter, turn around, and walk out. The guy chases me to my car telling me to I am going to come back in and clean it up. I calmly walked to my car and opened the trunk and took out my 28" DeMarini Double Wall softball bat. I started walking toward the guy and he ran back into the store and locked it. I got in my car and drove away. I could tell he got my license plate number but the cops never called me. As immature as it was, man did it feel good.
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:D
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:sarcasm: GM showing why he is a top 370 or so poster in this boards history.
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wrong general
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Maybe.Maybe not.
 
Joe T said:
E-Z Glider said:
Joe T said:
EasyMorningRebel said:
General Tso said:
That sucks. BIGTIME. I would've gone mideival on their ###. I have a similar story. I bought a can of Copenhagen snuff at a 7-11 a few years ago before golfing. I get to the golf course and open the can. It's like sawdust. I read the label and it's about a year old!!! For those of you out there who don't chew, if you get a can that's over a month old it's considered stale. I have a miserable round golfing without the chew and I go to the 7-11 afterwards to return it. The dot head at the counter asks me if I have a receipt. I said no, but check the dates on the other cans. He does, and sees the same year old date. He's still not convinced. He asks me what the guy looked like who I bought it from. I said, "He looked like you". The guy tells me that the person must have been Pushpa, and to come back tomorrow between 5 and 10 am when he is working. I told him he was on crack and to give me my money back. The people in line start getting on my case. The heat intensifies. I open the can of sawdust and dump it right on the counter, turn around, and walk out. The guy chases me to my car telling me to I am going to come back in and clean it up. I calmly walked to my car and opened the trunk and took out my 28" DeMarini Double Wall softball bat. I started walking toward the guy and he ran back into the store and locked it. I got in my car and drove away. I could tell he got my license plate number but the cops never called me. As immature as it was, man did it feel good.
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:lmao:
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:goodposting: GM showing why he is a top 370 or so poster in this boards history.
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wrong general
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Maybe.Maybe not.
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I don't care who it was, "He looked like you" forced me into a fake coughing fit. Some of these older threads are fantastic. Too much pissing and moaning these days.
 
My wife bought this Blu Ray player back in March for my birthday. Thing has never even been out of the box. They won't even give us a store credit. SOBS

They are practically giving them away on EBAY. SOBS

 
McJose said:
St. Louis Bob said:
McJose said:
St. Louis Bob said:
My wife bought this Blu Ray player back in March for my birthday. Thing has never even been out of the box. They won't even give us a store credit. SOBS

They are practically giving them away on EBAY. SOBS
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Do I smell another Facebook office supply special?
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I told her to wrap it and we'll give it to my parents tonight as an anniversary present.
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"Matlock" out on BluRay?
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Mom is only 59, Dad was 61 yesterday.
 
St. Louis Bob said:
McJose said:
St. Louis Bob said:
McJose said:
St. Louis Bob said:
My wife bought this Blu Ray player back in March for my birthday. Thing has never even been out of the box. They won't even give us a store credit. SOBS

They are practically giving them away on EBAY. SOBS
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Do I smell another Facebook office supply special?
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I told her to wrap it and we'll give it to my parents tonight as an anniversary present.
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"Matlock" out on BluRay?
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Mom is only 59, Dad was 61 yesterday.
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Jeez...were you at their wedding?
 
I returned some cables to Best Buy yesterday. Only strange thing was they gave me my refund in cash, but it worked out because I needed to go to the ATM. Sorry about everyone else's luck.

 
I had meant to start a thread like this a few months back. I literally got shook down by a best buy geek squad manager.

I spent > :30 minutes picking out a new TV, a wall mount, speakers - basicaly a whole new entertainment package for the living room. The total bill came to just > $5K. I told them that I was traveling on business and that it had to be done within the next two weeks otherwise I'd have to wait over a month and if that was the case i was just going to wait it out. The department manager made a bunch of phone calls and called the geek squad desk and couldn't get a time opened up that worked for me. Finaly he says to me that he doesn't want to loose the sale he is going to talk to the king of the geeks, as said King just walks by. So he calls his name and within ear shot he tells him about the big sale and how he needs to get him to fit me in if posible. The Geek asks him "well what level installation service is he going to buy? If it's the standard service then I'm not wasting the time but if he wants to pony up the $600 for the deluxe package I'll get him in this weekend". At this point I don't even let the sales manager speak and I give him the old "excuse me, I didn't hear you" routine. Without skiping a beat he says "I can only fit a premium instalation". So I ask him what I will get for the extra $500. He runs though a small list and the only differance is they will progam all the remotes. 100% the only REAL differance between the two. So I bottom line it for him and ask him "so you want me to pay $500 for you to program a remote for me?" "No, it's for the premium serive. - Your chances of geting us to show up within the next two weeks are greatly enhanced if you get the premium serivce". "This is nothing more then a shake down - your shaking me down for $500 so you can meet some sort of target arent' you?"

I'm not exactly proud of the next :30 seconds, but in short I told him to fornic@te with himself and nice job screwing BB out of a >$5K sale and that I'll be calling the GM for the area.

Truth be told I ended up going to BJ's wholesale club and finding the exact same equipment and installed it myself and saved well over $2K - so it all worked out. But I was furious.

 
The Ref said:
I had meant to start a thread like this a few months back. I literally got shook down by a best buy geek squad manager. I spent > :30 minutes picking out a new TV, a wall mount, speakers - basicaly a whole new entertainment package for the living room. The total bill came to just > $5K. I told them that I was traveling on business and that it had to be done within the next two weeks otherwise I'd have to wait over a month and if that was the case i was just going to wait it out. The department manager made a bunch of phone calls and called the geek squad desk and couldn't get a time opened up that worked for me. Finaly he says to me that he doesn't want to loose the sale he is going to talk to the king of the geeks, as said King just walks by. So he calls his name and within ear shot he tells him about the big sale and how he needs to get him to fit me in if posible. The Geek asks him "well what level installation service is he going to buy? If it's the standard service then I'm not wasting the time but if he wants to pony up the $600 for the deluxe package I'll get him in this weekend". At this point I don't even let the sales manager speak and I give him the old "excuse me, I didn't hear you" routine. Without skiping a beat he says "I can only fit a premium instalation". So I ask him what I will get for the extra $500. He runs though a small list and the only differance is they will progam all the remotes. 100% the only REAL differance between the two. So I bottom line it for him and ask him "so you want me to pay $500 for you to program a remote for me?" "No, it's for the premium serive. - Your chances of geting us to show up within the next two weeks are greatly enhanced if you get the premium serivce". "This is nothing more then a shake down - your shaking me down for $500 so you can meet some sort of target arent' you?"I'm not exactly proud of the next :30 seconds, but in short I told him to fornic@te with himself and nice job screwing BB out of a >$5K sale and that I'll be calling the GM for the area. Truth be told I ended up going to BJ's wholesale club and finding the exact same equipment and installed it myself and saved well over $2K - so it all worked out. But I was furious.
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I would have laughed in his face and did the mature thing and said i'll buy my stuff elsewhere and stormed out knocking over displays
 
Best Buy (BBY) reported awful third-quarter earnings yesterday morning and lowered 2011 earnings estimates, as TV and mobile devices in particular were horrendous at the big-box retailer.

You know what I say? Good riddance. Best Buy has been fleecing customers for years and finally the consumer has decided to say enough. The Great Recession made customers smarter and competitors like Amazon (AMZN), NewEgg, Walmart (WMT), and Target (TGT) are taking market share away from the Minnesota-based company, and at least in my opinion, it isn't going to come back.

Best Buy was a major beneficiary from Circuit City's Chapter 11 last year, as consumers needed a place to buy their products. Well after a few years, it looks like consumers' purchasing habits for Sony (SNE), Panasonic (PC), and Toshiba TVs has finally changed.

Consumers are saying that if retailers can't compete on price, they better offer an amazing in-store experience and something else that shoppers can't get elsewhere. Best Buy is trying to do that with "Geek Squad," but no one in their right mind wants to pay some college kid $300 to set up their home theater for them.

I don't see this as a negative for TV makers like Sony or mobile-device makers like Apple (AAPL) and HTC, but as a positive for Best Buy's competitors.

So long, Best Buy. If you can't innovate, you'll no longer be known as Best Buy. It's starting to look more like Worst Buy.
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:stampofapproval:
 
St. Louis Bob said:
Best Buy (BBY) reported awful third-quarter earnings yesterday morning and lowered 2011 earnings estimates, as TV and mobile devices in particular were horrendous at the big-box retailer.

You know what I say? Good riddance. Best Buy has been fleecing customers for years and finally the consumer has decided to say enough. The Great Recession made customers smarter and competitors like Amazon (AMZN), NewEgg, Walmart (WMT), and Target (TGT) are taking market share away from the Minnesota-based company, and at least in my opinion, it isn't going to come back.

Best Buy was a major beneficiary from Circuit City's Chapter 11 last year, as consumers needed a place to buy their products. Well after a few years, it looks like consumers' purchasing habits for Sony (SNE), Panasonic (PC), and Toshiba TVs has finally changed.

Consumers are saying that if retailers can't compete on price, they better offer an amazing in-store experience and something else that shoppers can't get elsewhere. Best Buy is trying to do that with "Geek Squad," but no one in their right mind wants to pay some college kid $300 to set up their home theater for them.

I don't see this as a negative for TV makers like Sony or mobile-device makers like Apple (AAPL) and HTC, but as a positive for Best Buy's competitors.

So long, Best Buy. If you can't innovate, you'll no longer be known as Best Buy. It's starting to look more like Worst Buy.
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:stampofapproval:
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Putting thing in perspective. And I could care less about Best Buy but they made 11.9 billion dollars in the 3rd quarter vs 12.3 expected.

So if earning 11.9 billions dollars is awful I wonder what sales will be to send them out of business.

Once the bleeding stops on the stock...it's a strong buy for a nice 20% turnaround over the next 6-8 months. THis company is still printing money.

 
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Todem said:
St. Louis Bob said:
Best Buy (BBY) reported awful third-quarter earnings yesterday morning and lowered 2011 earnings estimates, as TV and mobile devices in particular were horrendous at the big-box retailer.

You know what I say? Good riddance. Best Buy has been fleecing customers for years and finally the consumer has decided to say enough. The Great Recession made customers smarter and competitors like Amazon (AMZN), NewEgg, Walmart (WMT), and Target (TGT) are taking market share away from the Minnesota-based company, and at least in my opinion, it isn't going to come back.

Best Buy was a major beneficiary from Circuit City's Chapter 11 last year, as consumers needed a place to buy their products. Well after a few years, it looks like consumers' purchasing habits for Sony (SNE), Panasonic (PC), and Toshiba TVs has finally changed.

Consumers are saying that if retailers can't compete on price, they better offer an amazing in-store experience and something else that shoppers can't get elsewhere. Best Buy is trying to do that with "Geek Squad," but no one in their right mind wants to pay some college kid $300 to set up their home theater for them.

I don't see this as a negative for TV makers like Sony or mobile-device makers like Apple (AAPL) and HTC, but as a positive for Best Buy's competitors.

So long, Best Buy. If you can't innovate, you'll no longer be known as Best Buy. It's starting to look more like Worst Buy.
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:stampofapproval:
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Putting thing in perspective. And I could care less about Best Buy but they made 11.9 billion dollars in the 3rd quarter vs 12.3 expected.

So if earning 11.9 billions dollars is awful I wonder what sales will be to send them out of business.

Once the bleeding stops on the stock...it's a strong buy for a nice 20% turnaround over the next 6-8 months. THis company is still printing money.
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Good point, but are you sure about that number?I remember day trading them in the $8-$9 range. :stalker:

 
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