construction/construction related companies that either don't return voicemails & emails, or that do and say "we'll send someone out to take a look and give you an estimate" and then never send anyone out.
i'm trying to overpay you for a service that is specific to your company. don't ##### to friends, family and industry peers during the leaner winter hours that you don't have work if you're going to turn down work in the summer.
respond, send someone out for an estimate and let's talk timetable. maybe it works out, maybe not but don't turn down business opportunities out of hand.
UGH THIS SO MUCH. I need to rant here, but feel free to skip the wall of text if you want:
We just added on a bathroom to our house. Got an estimate from a plumber in SEPTEMBER, and told him then that we wanted to start right after the holidays/New Years so he'd have time to schedule us. He said that was fine. The work also involved building a wall, laying some tile and trim, and sheetrock type work so he suggested a contractor to use for that (plumber just plumbs). First of the year comes and I call the plumber: "Hey when you coming?" I get the runaround about his start date. Call the contractor and ask him the same and he says "Be there Monday". Contractor shows up Monday and builds the wall, does everything he can up to a point where it's plumber's turn. Plumber takes 3 weeks to show up to bust up the floor and lays the drains. Still needs to run water lines in wall/attic, and trench the yard to lay sewer drain. Contractor gets right back to work and finishes all his inside work.
Plumber then dodges me for 6 weeks (w/ me calling him every 3 days along the way) - and then finally calls me and says "man I'm so behind on other work, I'm not going to be able to get to you for another month at least". If it's going to take you ten weeks to get to me, then tell me that SIX WEEKS AGO you ####### #### ####### ##############.
I started calling 5 other plumbers to see if anyone else could come faster to finish the job. One told me he wouldn't finish a job that someone else started, sorry. The other four said "well let me come take a look at it and see what the job is and give an estimate". I set up all 4 for an estimate on the same day, and I TOOK OFF WORK THE WHOLE DAY to be here with them. NOT ONE OF THESE ######S SHOWED UP. Called them back and got the standard line "sorry, I got stuck on another job, I'll try and make it out there tomorrow/next week/Friday".
Original plumber ended up showing up on Week 10 of 10, and informed me "well now I have to call before I dig the yard trench, so gas/water/sewer/electric can all be marked first, so that'll take another week. So call and let me know when all that's done and then we'll come dig". LIKE THAT COULDN'T HAVE BEEN DONE PRIOR TO WEEK FREAKING 10?
Everything gets marked by the end of that week. I call and tell him he says "great, we'll be there next week, not sure what day yet". Never shows up the next week. At this point I'm done calling and chasing him. Just gonna wait and see how long it actually takes him to finish the job on his own without prodding from me. The next week comes and goes, nothing. Finally he drags up the next Tuesday, calls me from my own yard and says "man, you must have cut the grass, I can't see the markings in the yard, I'm going to need to get this re-marked because if I get caught digging without markings that's a big fine". Well yeah numbnuts, I've cut the grass twice since it got marked because it was weeks ago. If you'd have shown up when you said you would it'd have been marked. I didn't know when you were coming but I'm not letting my yard grow up knee high just waiting for you...
Takes another 3 days to get re-marked (Friday now). I text him a pic of the markings that afternoon and just said "Your move". He shows up Monday morning with an excavator, takes him a little over 3 hours to dig the trench, lay the drains, bury the lines, smoothe it all out, etc (according to my neighbor who watched him all day out her window, lol). Meanwhile his second guy goes inside the house and makes the final tie-ins in the attic and installs the valves/flanges for the toilet/sink while first guy is digging. They're done in less than 4 hours, and they leave. He calls me at work and says "we're done, just finished and left, everything is ready for you to set fixtures." YOU MEAN TO TELL ME I'VE BEEN WAITING 13 WEEKS FOR YOU TO FINISH FOUR FREAKING HOURS OF WORK?
We got the estimate in September, asked for an early January start, and the job finally gets finished on May 6. Is it a #### move on my part if I make him wait 4 months to get paid just like I had to wait? /rant