SFBayDuck
Footballguy
I've done both net new sales, account management, and roles that were a bit of both. There is definitely an overlap in skill sets if you're any good at either. The AM side is usually a little less stressful but typically doesn't have the same financial upside. And while in my experience you still have a "quota", you're hitting it by retaining and growing current customers a bit, not having to go find and close new business. But at least in SaaS/technology sales you still have to get your customers to agree to terms and ultimately sign on the line which is dotted to nail down the renewal. IMHO in the right role it can be a good way to dip your toe into the world of sales without quite as much pressure, particularly if your strengths are in relationship building and problem solving.Sounds like you are more interested in Account Management. There are AM positions that have some of the commision/income benefits of Sales but don't involve prospecting or closing. But instead of the unique skillsets of prospecting and closing you must have great follow up, problem solving skills, and a general service mindset.
Plus you've been in Purchasing so you know that side of things, which would obviously be to your advantage as you deal with procurement folks.
. Been in tech for over 20 years now, and SaaS since well before it was called that.
same here. 20+ years. B2B SaaS