It’s out of hand. Especially for take out counter service. I complied for awhile but going to go the other way now. I’m generous when I’m actually getting service.
: Delivery driver takes away customer’s food after discovering he had given an $8 tip
Greg Evans 3/5/23
A delivery driver who made a 40 minute trip to deliver food for a customer refused to give the customer his order after discovering that he had tipped her just $8 dollars ....for the 12-and-a-half mile trip. In viral footage captured by the homeowner’s doorbell camera, the clearly annoyed driver asks to speak to him before handing the food over....The DoorDash driver tells the man that he “must not realize” how far the food had come. As she explained his house is in Smithtown, Long Island and the restaurant which had ordered from is in Commack, which she claims takes 40 minutes to drive. The man disputed this saying that it was between 15-20 minutes by car....
....The driver then asks the man to adjust his tip to which he responds “What the hell are you looking for? I gave an $8 tip.” At this point the driver explains that she is going to return the food and starts walking back down the path towards her vehicle....The video shared on YouTube has been viewed more than 800,000 times. The comments are mostly critical of the woman saying that she acted inappropriately and that $8 was more than enough ....
...One user who claims to have worked for DoorDash explained “I deliver with DD as well and sometimes they send me orders for something that's 10-15 miles away for about $10-12 bucks. The mileage they show on the app is the distance to pick up the food and then to the customers home, NOT counting the mileage back! If I don't get at least $1 dollar a mile for there AND back mileage, I decline the order....”
....A spokesperson from DoorDash is quoted by The Mirror as saying: “We take the safety of our community extremely seriously, and such inappropriate behavior is never tolerated on the DoorDash platform...."Any behaviour that violates this zero tolerance policy is grounds for deactivation, and the Dasher involved has been removed from our platform. We have been in touch with the customer to offer support, and sincerely regret that this incident fell short of the experience we strive to provide every day...."
: Doordash Driver Confronts Customer about $8 tip
Dec 29, 2020
"I also like how she keeps shaking her head to agree with herself. This woman is priceless..."
"As a veteran driver myself, the best advice I can say is set virtual boundaries of where you're willing to go, and don't accept outside those boundaries. Never take a call under $7, and that's only if it's very local. Refuse low ball calls, DD doesn't care if you only have a 25% acceptance rate. If they won't respect your time and vehicle, you don't have to take the call...."
"This is why my acceptance rate on Doordash is 1%. Doordash doesn’t pay drivers for distance...."
I would say the above situation is out of hand, but it also has some context to it.
Doordash will put it's foot on the throats of it's drivers, that's clear, as much as possible. But it's also not acceptable to lay into a customer, when the issue is between the dynamics of the drivers and how Doordash handles them.
I guess the silent question is if she actually just "took it back" or just ate the meal herself. Don't know. Considering the overall situation, there's a glaring erosion of basic social boundaries now in our society.
I'm at the point now where I wouldn't blame delivery drivers, all of them, and including Uber and Lyft drivers too, if they decided to be armed full time. And I wouldn't blame potential passengers and customers too, as well, if they also chose to be armed full time.
This instance was bizarre and it went viral. What happens the next time when someone drives their car through your front door?